Global Infrastructure Manager

Responsibilities:
• Coaching colleagues members in Infra support processes
• Conducting Service Reviews with internal teams and suppliers
• Planning and executing the deployment of application developments into Production
• Participate in Change Management Board
• Running Infrastructure and Application projects as required
• Management of both internal and external resources
• Liaising with Sales and Customer teams as necessary during project lifecycle and production operation.
• Resolution of production incidents and underlying causes
• Mentoring, training staff. Setting and reviewing team and staff objectives.
• Accepting new systems or changes as fit for release
• Participate in departmental planning and strategy sessions as required