Assistant Housekeeping Manager

• Direct work assignments of supervisory and non-supervisory personnel
• Monitor Housekeeping personnel to ensure guests receive prompt and courteous service and that all guests’ profiles are adhered to
• Inform other operating departments of Housekeeping matters, in particular Front Office to ensure accurate room status, as well as Engineering and Laundry
• Schedule routine inspections by supervisors of all housekeeping areas including occupied and non-occupied rooms
• Inspect guest rooms and all public areas and restaurants on a regular basis to ensure furnishing, facilities and equipment are clean and in good condition
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
• Maintain a steady flow of communication within the Housekeeping Department
• Monitor and ensure consumption of guest supplies is under control
• Assists in monitoring Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
• Coordinate routine cleaning programs including spring cleans, etc.
Occupational Health and Safety (OH&S) Responsibilities
• Ensure all OH&S legislation, policies and procedures are adhered to
• Be familiar with property safety, first aid and fire and emergency procedures
• Log security incidents and accidents in accordance with hotel requirements