Senior Engagement Manager
Posted on :
29-05-2022
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Assisting customers to implement and access company services.
- Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement.
- Resolving customer complaints and issues in a timely manner.
- Collaborating with the marketing and sales departments to brainstorm new campaigns and business ideas.
- Providing advice and guidance on how to improve customer engagement and develop lasting relationships.
- Answering all customers' questions and transferring them to the appropriate source for more detailed information.
- Ensuring the company remains compliant and adheres to the terms and conditions listed in contracts.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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