IDQ Officer, Application Support

4 to 7+ years of application support experience

Licensure / Certification Requirements

N/A

Education

Bachelor degree in Computer Science, Information Technology or other relevant field of study, or Certificate or Diploma from higher educational institute

Skills & Competencies

Solid understanding on how to utilize Informatica Developer, Informatica Metadata Manager, and Informatica Analyst to apply custom objects and rules, reference data tables and create/import/export mappings

Solid understanding of multiple tier application architecture

Solid understanding on how to run data quality specific ETL jobs (address standardization and validation, email cleanups, name cleanup, parsing, etc utilizing IDQ and other ETL tools)

Good knowledge of the recent web service technology

Solid understanding of web application technologies

Good knowledge of Linux

Good Knowledge of SQL (Structured Query Language)

Good command of written and spoken English; knowledge of Arabic language is an advantage

Good analytical, execution, problem solving and decision-making skills

Good business understanding and background

Ability to acquire and apply new skills

Flexible and able to work under pressure

Analyze and provide data metrics to management in order to help prioritize areas for data quality improvement

Participate in improvement of master data management process and support transactional systems and processes

Good knowledge on writing shell-scripts to invoke mappings or workflows

Proficient at writing SQL queries and verifying the results

Respect and maintain a high-level confidentiality

Proactive and results oriented whilst ensuring high quality of work

Advance level of customer service orientation and professionalism in all interactions

Able to work in a multi-cultural environment and promote teamwork and knowledge sharing in order to achieve goals and deliverables

Good knowledge of health insurance concepts

Good knowledge of Microsoft applications

Excellent knowledge about the features and limitations of the IDQ platform

Excellent knowledge about software engineering best practices:

o Design for long-term maintainability

o Design for high scalability and robustness

o Ability to follow design and coding conventions without supervisor intervention

o Application of software design patterns and best practices

o Version control and configuration management

Excellent knowledge of IDQ development concepts, tools and processes

Basic knowledge about software development methodologies like the Rational Unified Process and Scrum

Basic knowledge about software modeling using the Unified Modeling Language (UML)

Results oriented whilst ensuring high quality of work and able to think out of the box

Key Requirements and Qualifications Minimum 7 years of relevant experience Prior consulting/business analysis experience is preferred Project Management Certification preferred Bachelor's degree in IT/Computer Engineering or other related fields Master s degree would be a plus Skills and Competencies Strong knowledge of project management methodologies Ability to document and diagram use cases, systems & business processes, and migration procedures with minimal background information Strong facilitation and presentation skills Strong command of written and spoken English; knowledge of Arabic language is an advantage Strong analytical, execution, problem solving and decision-making skills Strong level of customer service orientation and professionalism in all interactions Proactive and results oriented whilst ensuring high quality of work Good knowledge of health insurance concepts is a plus Strong knowledge of Microsoft applications