Laundry Supervisor

Responsibilities:

• Oversee the implementation of laundry standards and procedures, recommend changes and train the team on an ongoing basis.
• Open and close the shift and ensure effective shift hand over.
• Direct task allocations and change according to volume and peak periods.
• Perform regular quality inspections and implement action plans accordingly.
• Prioritise VIP and difficult guests.
• Liaise with Housekeeping for guest and hotel requirements.
• Ensure proper storage of chemicals and proper disposal of all toxic products.
• Apply suitable care procedures for all textiles.
• Re-stocking logs are to be followed up, discrepancies go to the HSK Department Control and treat stains/discards.
• Participate in Laundry meetings and make suggestions for improvements to the Housekeeping Manager.
• Prepare all monthly reports for Finance department (linen, uniform per department and guest laundry).
• Minimum 2 years experience in the same role in a 4/5* hotel.
• Friendly, polite, and courteous nature.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to work well under pressure in a fast paced environment.
• Flexibility to respond to a range of various work situations