Helpdesk Coordinator Jobs in Dubai

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store. Creating frameworks that transform our social media sites into highly profitable platforms. Directing the activities of More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies Surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across A More...

- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat). - Identify ways to personalize the experience of every customer, whenever possible. - Deal with the most difficult customer More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: User experience and visual design Project collaboration Executing user-centered designs Product development process Collaboration with human user experience disciplines

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Develop learning content and courseware using specialized Learning tools such as Articulate and BrainShark Facilitating professional skills training sessions Co-ordinating and managing the administration of Saba Cloud – including requesting course creation, More...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. More...

Responsibilities: Co-ordinate with end-users and ENOC IT for establishing and maintaining Purchase Hierarchy in the system and act on any changes due to vacation or business trip. Responsible for updating vendor pay sites in various ENOC Group Companies. Encourage and assist end-use More...

Responsibilities: Hiring, supervising, and evaluating staff members. Delegating tasks and ensuring that they are completed in accordance with existing policies and procedures. Greeting visitors and directing them to to the appropriate parties. Handling basic office duties, such More...

Responsibilities: Assist with all internal and external HR related inquiries or requests. Maintain both hard and digital copies of employees' records. Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts. More...

Responsibilities Create and execute learning strategies and programs Evaluate individual and organizational development needs Implement various learning methods companywide (e.g. coaching, job-shadowing, online training) Design and deliver e-learning courses, workshops and other More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...