Guest Services Jobs in UAE

Roles & Responsibilities POSITION SUMMARY Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts ta More...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest pe More...

To supervise the Front Office operations including the Reception CID Guest Relations ensuring that the hotel standards and procedures are fully known and followed.To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingl More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

What We Expect Of You Maintain complete knowledge of: -Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range, and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP&r More...

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

Efficiently carry-out services provided at the Front Desk including welcoming and check-in/check-out of guests, attending to their requests and queries, taking and relaying messages and other related operational concerns. Take/relay endorsement from/to previous/next shift, follow u More...

Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check-in, register guests and assign rooms. Accommodate special req More...

Roles and responsibilities Previous experience in a similar role, managing a diverse team, in a Luxury Hotel environment in the UAE. Previous service experience is beneficial. Exceptional skills in Improving Customer Satisfaction, showcasing a commitment to Industry-Leading Standa More...

Roles and responsibilities An exciting opportunity has arisen for a Assistant Manager – Telecommunications in Madinat Jumeirah Resort Functions. The Assistant Manager will be responsible for providing exceptional support and service to hotel guests, ensuring their needs and req More...

To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision, and control. To rotate and schedule all staff to provide full coverage for efficient service and to maximize productivity. To motivate, educate and develop More...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical be More...

Roles and responsibilities The Laundry Attendant is responsible for delivering high-quality laundry services to guests and colleagues. This role ensures that all garments, uniforms, and linens are cleaned, pressed, and presented according to the highest standards of Mandarin Oriental More...

To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set. Following up the financial cases and monitoring the front office cashiering. To assign responsibilities to subordinates, im More...

Manage the performance of the Lounge focusing on delivering the highest quality and brand service standards to constantly meet and exceed customer expectations. Monitor that all guest supplies and amenities are offered and refilled to the required standards maintaining the customer More...

Ensure the luggage services ensuring a smooth and efficient operation with no delay or damage. Maintains the privacy of all guests by ensuring that we follow the General Data Protection Regulation (GDPR) Follow the PCI (Payment Card Industry) policy and procedure Follow FRAUD PRE More...

Roles and responsibilities Greeting and welcoming guests in a friendly and professional manner. Fondly bid farewell to all guests exiting the Palace Engage each guest as a unique individual and listen attentively to their requests and questions Assist and advise guests to make pu More...

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all gue More...

Roles and responsibilities As a competency, you will be expected to lead and build on multiple areas within the public sector. However, we expect you to bring expertise in one or more of the following areas in the Sports Sector: Sports Strategy and Governance, Sport Federations, Spor More...

Responsibilities: Managing design process from conception through to final styling. Conducting market research to identify new trends, fabrics and techniques, and seeking design inspiration. Collaborating with team members to select seasonal themes, make edits to line, and create More...