Guest Services Jobs in UAE

Ensure guests are greeted upon arrival Open car doors for arriving and departing guests and escort them to the lobby Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries Ensure effective handover is done, gaining informati More...

Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be asked Adhere to guest check-in and check-out procedures pertaining to baggage handling Welcome guests at the main entrance with the greeting appropriate to the time of day Assist More...

To assist revising and updating of the Departmental Operations Manual on an as needed basis. To maintain the Daily Log Book. To assist in planning the weekly roster and work schedules to ensure that the work place is adequately staffed to handle the level of business. To maintain More...

To establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation. To be completely familiar with the hotel procedures, policies and standa More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards. Upon check-in, register guests, assign rooms, and assist guests in completing the registration cards. Accommodate special requests whenever possible. Use sug More...

Main Responsibilities: Ensure productivity, quality of products/services are delivered to the guest. To continuously innovate/create new ideas to remain competitive in the market. To focus on guest needs and deal with them promptly and efficiently. Demonstrate a thorough knowledge of More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special reque More...

Job Description We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will More...

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiat More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

A Concierge is crucial to the success of the guest stay and creating amazing experiences and everlasting memories. A true people person must enjoy working closely with guests and surrounding teams to be able to anticipate, align and surprise and delight guests through a natural and an More...

To ensure the efficient running of the night operations in the hotel. To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport More...

Roles and responsibilities This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants, by deligh More...

Roles and responsibilities Greet all guests entering and leaving the hotel entrance, using the appropriate salutation that maintains a welcoming atmosphere. Open the car door for all guests arriving or leaving from the main entrance of the property in a polite and courteous manner More...

Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, main More...

Supervise and train staff in day-to-day laundry operations and prioritizing of daily tasks Ensure guest laundry, dry cleaning and pressing is completed according to set standards Ensure all guest requests are promptly and professionally met; liaise with Resident Services Manager a More...