Guest Service Jobs in Ras Al Khaimah

Assists in successfully executing all operations in the rooms area departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department More...

Creating a warm welcome for every single guest that sets the tone for their experience with us Preparing and serving drinks to a high standard as well as highlighting promotions for our guests Owning your bar – managing stock, inventory and equipment as well as keeping the s More...

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

To supervise the Front Office operations including the Reception CID Guest Relations ensuring that the hotel standards and procedures are fully known and followed.To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingl More...

Be able to offer the full range of spa treatments to the required brand standards Be familiar with municipality regulations and ensure compliance Actively retail spa products by offering homecare solutions and suggestions to every guest Achieve retail targets set by the departmen More...

To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service. To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards. To ensure t More...

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration Minimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury Hotel Experience in a resort is an added advantage Excellent interpersonal More...

To ensure that the Bar is managed efficiently according to the established concept statements.To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.To assign responsibilities to subordinates and More...

To ensure that the outlet is managed efficiently according to the established concept statements.To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.To assign responsibilities to subordinates More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully More...

In charge of tidying and cleaning bedrooms bathrooms and common areas every day in line with applicable hotel standards and procedures and the rules of safety and hygiene.To keep all equipment clean tidy and well maintained as per the Housekeeping Operations Manual including proper an More...

HostessYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience . Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What you will be doing:Assist guests regarding me More...

Passionate about guest interaction food and beverage As a Food & Beverage Supervisor you will lead your team to create unforgettable Food & Beverage experiences for our guests.What is in it for you:Opportunity to develop your talent and grow within your property and across the More...

The SPA Manager will establish, direct and maintain the standards of Spa’s etiquette and service in all interactions with guests and staff. Consistency and understanding when implementing Spa’s business objectives, as they relate to operations, finance, human resources, ma More...

Job PurposeThis position is responsible for overseeing the daytoday operations of the Reservations office contributing to exceptional results in Guest Colleague and Owner/Investor goals and outcomes.Primary Responsibilities Reservations ResponsibilitiesSupervise Reservations Agent(s). More...

Waiter/WaitressYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What you will be doing:Assist guests regar More...

Waiter/WaitressYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What you will be doing:Assist guests regar More...

Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social med More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the More...