Guest Service Jobs in Ras Al Khaimah

Creating a warm welcome for every single guest that sets the tone for their experience with us Preparing and serving drinks to a high standard as well as highlighting promotions for our guests Owning your bar – managing stock, inventory and equipment as well as keeping the s More...

In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up Supervise cash handling and banking procedures Prepare More...

Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations Monitor, observe and assist in evaluating team member performance Support and assist team members in handling guest inquiries and requests and in resolving gu More...

To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures.To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the hotels image and to increase More...

Delivering service to our customers as per Intercontinental standards as well as ShaSha's standards Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her Supervise cash handling and banking procedures Prepare daily banking and cash More...

As a Tailor, you are responsible for altering staff uniforms and repairing guest items to deliver an excellent Guest and Member experience. A Tailor will also be required to liaise with laundry suppliers and ensure a uniform deposit system is in place. Specifically, you will be respon More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantH More...

To ensure that the monthly forecasted food and beverage revenue figures are achieved.To strictly adhere to the established operating expenses and that all costs are controlled.To participate and assist in the formulation of the Annual Operating Budget in determining outlet projected r More...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantH More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Executes cash handling and banking procedures Prepare daily banking and cash flow reports Establish and instruct staff in cash security procedures Reports or deals with irr More...

Job DescriptionTo provide a safe secured courteous professional efficient and flexible service at all times following Hotel Standards of Performance.To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no More...

Main Duties:To ensure that the monthly forecasted food and beverage revenue figures are achieved for the outlet.To strictly adhere to the established operating expenses and that all costs are controlled for the outlet.To participate in the formulation of the Annual Operating Budget in More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Main Duties:To ensure that the monthly forecasted food and beverage revenue figures are achieved for the outlet.To strictly adhere to the established operating expenses and that all costs are controlled for the outlet.To participate in the formulation of the Annual Operating Budget in More...

In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up Supervise cash handling and banking procedures Prepare More...

Acts as business support to the hotel General Manager, closely working to drive and deliver the best results and owners return without compromising quality service and product delivery and products, and well being of Our People. Manage Owners' and Asset Management's expecta More...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuri More...

Qualifications : Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.Escort all guests to changing rooms retail/relaxation area or next appointment.Greet all arriving and departing guests in treatment areas by name.Receive and More...