Front Desk Agent Jobs in Dubai

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responsibilities: Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities Generating client leads to buy, sell, and rent a property. Counseling clients on market conditions, prices, and mortgages. Developing a competitive market price by comparing properties. Creating lists for real estate sale properties, with information location, f More...

Responsibilities: Prevent complaints and ensure adequate service recovery where needed. Analyzing operations and assigning resources accordingly. Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart Conducting huddles during shifts to More...

Booking reservations for customers based on their various requirements and budgetary allowances ? Checking the availability of accommodation or transportation on the customers’ desired travel dates while selling and promoting reservation services ? Helping plan travel itinerar More...

Responsibilities: Computer literacy and command English. Enthusiasm and positive approach. Speak, show and live based on the Roveprint. Genuine service personality. Work experience with a call center will be an asset. Take ownership in your role, lead by example. Be a Rovester!

Directs and coordinates various services related to night operations as required. - Ensures prompt, courteous and accurate service to all guests, so as to maximize customer satisfaction. - Assures safety and security of the guests, visitors, employees and protects the property by work More...

- Supervise the team in providing best-in-class service and using the Core Values - Uphold operating standards and drive Guest safety and satisfaction using Impress the Guest metrics - Coach new joiner as front office team member and develop the team and drive associate engagement More...

Responsibilities: Coordinates room status updates with the Shift Leader, by notifying them of all group checkouts, late checkouts, early check-ins and special requests. Customize their selling approach and upselling techniques, based on the targets set for each particular shift. Ha More...

Responsibilities: Upon check in, registers guest and assigns rooms. Accommodates special requests whenever possible. If needed, assists guests in completing the registration cards. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Verifies t More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome More...

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and broch More...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgo More...