Front Desk Agent Jobs in Dubai

Responsibilities: Respond to inbound queries through phone, online chat, email and social media by providing sufficient answers to the customers. Escalate issues to the responsible departments and follow up with and update the customers. Resolve customer issues to ensure customer More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Responsibilities: Ensure The First Collection brand standards, policies and procedures are adhered to all times. Greet and welcome all guests approaching the Front Desk in accordance with TFC standards. Lead and supervise all Front Desk Agents in running each shift smoothly. Bein More...

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote serv More...

Responsibilities: Demonstrate a high level of customer service at all times Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Use the correct procedures regarding the acceptance of foreign currencies, credit ca More...

Responsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accur More...

Responsibilities: Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloa More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...

Responsibilities: Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet. Take payment from guests on arrival and close their bills correctly. Prepare amenities for arrivals and guest in house in the absence of Gue More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...

Responsibilities: To check arrival reports 48 hours prior to arrival and 5 days prior to arrival To handle no-shows and cancellations efficiently To handle all enquiries promptly, ensuring the customer receives a friendly, professional and efficient response that accurately meets t More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: To be considered for this role you must have experience of working as a Reservations Agent within a 4 or 5 Star hotel or apartments and have knowledge of the Opera Booking System. If this sounds like you and you are passionate about providing thoughtful and generou More...

Responsibilities: nsure the rota reflects business needs. Establish effective interdepartmental communication, especially with key internal customers, i.e. Housekeeping, Reservations, Maintenance, F&B, Meeting & Events Ensure credit policies are strictly adhered to Ensure More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Design mobile-based features Collaborate with back-end developers and web designers to improve usability Get feedback from, and build solutions for, users and customers Write functional requirement documents and guides Create quality mockups and prototypes Help back-end develop More...