DHL Global Forwarding Freight

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want t More...

POSITION SUMMARY:The Commercial Pricing Manager is responsible for the analysis and oversight of the pricing reporting & analysis process. This includes a strong partnership with the commercial, operations, supply chain and finance functional groups to determine the optimal scenar More...

Drive to identify, understand and give high priority to customer needs. Anticipating and providing solutions to internal and external customers in a helpful, friendly and honest manner.Establishing a course of action for self and others to accomplish goals. Establishing priorities, More...

Upholding effective security policies and procedures to ensure that DHL employee, assets and customers shipments are protected. Ensures effective implementation of Aviation Security processes and procedures to ensure compliance to Regulatory requirements. Conducts investigations i More...

implement and monitor policy, procedures and security practices. Manage DHL Security and 3rd Party Security to safeguard DHL KSA employees, customer’s shipments, DHL assets and information against loss or damage. Responsible for the timely investigation into losses and incide More...

Responsible for maintaining 35 calls per day standard in an assigned area to maintain contact, increase sales and keep them informed of new products Responsible for maintaining and enhancing customer profiles and ensuring business information which has changed is sent to finance fo More...

To control and monitor air and road operations to ensure schedules are adhered to. Within the Middle East Region. To analyze uplift requirements during the operation and change Aircraft/Truck allocations where considered required to ensure a timely and cost effective service. Be t More...

Identify, develop and maintain favorable contact with high level decision makers including C-suite level and work to understand strategic business challenges while developing a business fit between DGF and the customer. Focus is on delivering Customer Satisfaction by leveraging the More...

Produce designs concepts in line with sales and marketing objectives and in conjunction with Marketing Manager Develop literature outstanding and advertising in line with regional and UAE design, copy, branding and quality standards. Produce strategy for Media Purchase and placeme More...

To ensure the smooth execution of both operational and Customer Service requirements for selected accounts and customer in line with SLA’S agreed and the direction of the Mailroom Manager . team leadership , open for two-way communication , communication skills , Presentation More...

Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments. Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and att More...

Collect and deliver shipments safely and within the standard time frame. Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments. Maintain and adhere all company standards related to personal appearance, vehicle cleanliness an More...

Craft OFR Ops/CS strategy in line with country’s business strategy and requirements, corporate guidelines and policies Lead planning and implementation of ocean freight plans, measures and budgets to achieve operational results driving profitability, volume growth and service More...

To develop and keep current an appropriate account strategy for each nominated customer. The strategy should include Provincial and Country level business plans that are aligned to the strategic direction the company is focussing on. Meets all targets and objectives with regard to More...

Ensure all inbound shipments get scanned with appropriate scan before sorted to courier. Ensure outbound shipments get bagged and containerized as per the bagging procedures before departing from the station. Ensure all shipments are handled as per the network standard. All shipmen More...

To serve SNAS/DHL customers at the Front Counter, ensuring that all customer needs are met, questions and queries handled, all shipments are correctly and accurately processed and company standards are met or exceeded at all times. Maintain cleanliness and excellent appearance with More...

Ensure all inbound shipments get scanned with appropriate scan before sorted to courier. Ensure outbound shipments get bagged and containerized as per the bagging procedures before departing from the station. Ensure all shipments are handled as per the network standard. All shipmen More...

Arrange Booking for pickup Customer complaint handling Transfer Calls Make follow up calls Tracing shipment. Open and provide information Supply correct & precise information to customers and advise customers of shipment acceptance & carriage. Sell insurance to custome More...

Quality of Service Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers. Security Ensure security of shipments, collected cash and company v More...

Ensure that all deliveries are completed in a timely and professional manner Ensure that shipment scanning (checkpoints) are done as per standards Ensure relevant paperwork are intact, associated with shipments Maintain the KPI throughout the service Ensure a high level of rappo More...

Receive and process orders in line with Customer Work Instructions Perform Dock to Stock and Put-away activities Ensures that any discrepancies (quality/quantity) are timely highlighted and reported to the customer Perform Value Added Services as relevant Where necessary perform More...

Opening and following up GEMA request & network files, for import & export shipments without documentation Ensure to update all traces and networks on a daily basis Build sustainable relationships of trust through open and interactive communication though callback activiti More...