Customer Support Engineer Jobs in UAE

Responsabilités: Fournir un soutien client très visible grâce à l'exécution d'étalonnages sur site et de maintenance préventive ainsi qu'à la supervision de tous les diagnostics, dépannages, entretiens et r&eac More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Roles and responsibilities We are hiring an L1 End-User Support Engineer to provide first-level support for technical issues faced by users. The ideal candidate should have experience in troubleshooting hardware, software, and networking issues, and be familiar with key support tools More...

1.1. Customer Interaction: Attend to customers by helping them select products and conducting demos. Ask the right questions to understand customer requirements and direct them to the appropriate products. Provide outstanding customer service by greeting customers in a welcom More...

Roles and responsibilities We are seeking a proactive L1 Infrastructure Support Engineer to provide support for hardware, servers, and storage systems. The candidate should have a foundational understanding of IT infrastructure with experience in using key tools like SolarWinds, Dyna More...

– Bachelor Degree or higher in IT Field ( Academic ) – Network+ or Cisco CCNA Certified. – Full understanding of PC components – Upgrading, downgrading RAM and Hard Drives. – Proper backup of user data in c More...

Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...

Minimum 2 years in IT support engineer . Bachelor's degree in computer science, information technology, or a related field. Experience with Microsoft Office Suite, Windows operating systems, and other commonly used software applications. Strong problem-solving and critical th More...

Roles and responsibilities We are looking for a motivated L1 Application Support Engineer to provide frontline support for our suite of business-critical applications. The ideal candidate will have foundational knowledge in software applications and systems, excellent problem-solving More...

We Are Hiring! Join Our Team as a Product Support Engineer in Abu Dhabi! Are you an experienced Product Support Engineer with a strong background in the Banking and Financial domains If you have 5 years of handson coding experience we want to hear from you! Job Title: Product Su More...

Role: Production Support Engineer Duration: 6 Months Contract Location: RemoteIndia About this role: The role delivers information technology solutions to fulfill business and functional requirements. Responsible for the conversion of business requirements to technical specificati More...

Roles and responsibilities An Application Testing Engineer is responsible for ensuring that software applications run smoothly and efficiently while providing support to users and resolving issues. Minimum of 5 years of hands on experience as Application Support Engineer. Technical More...

3+ years of hands-on experience with Apache Kafka and Confluent Kafka in a production environment, including experience with Confluent Control Center, KSQLDB, Kafka Streams, and Kafka Connect. Proven experience in Kafka development, including producer and consumer API, stream proce More...

Overview The Engineer Technical Support provides support for diagnosing, reproducing and fixing software and hardware issues. Troubleshoot protocols running on client hardware to assist customer with problem isolation and resolution. Will also be responsible for Provide timely More...

Roles and responsibilities We are looking for a motivated L1 Application Support Engineer to provide frontline support for our suite of business-critical applications. The ideal candidate will have foundational knowledge in software applications and systems, excellent problem-solving More...

We are seeking a highly skilled Product Support Engineer to join our team in Dubai. The ideal candidate will be responsible for delivering firstlevel and secondlevel technical support for IT products including hardware software and applications. This role requires a proactive individu More...

Job Description Roles & Responsibilities Position: IT Support Engineer Work Location: Northern Emirates Contract Duration: 06 Months (Extendable) UAE Driving License Must Basic understanding of IT concepts, including networking, software applications, and hardware troubleshooting More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that More...

Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional man More...

Incident and Problem Management: Manage and respond to critical incidents promptly, minimizing downtime and ensuring business continuity. Investigate and analyze recurring technical issues, identifying root causes and implementing preventive measures. End-User Training a More...