Customer Support Engineer Jobs in Dubai

1.1. Customer Interaction: Attend to customers by helping them select products and conducting demos. Ask the right questions to understand customer requirements and direct them to the appropriate products. Provide outstanding customer service by greeting customers in a welcom More...

Role: Production Support Engineer Duration: 6 Months Contract Location: RemoteIndia About this role: The role delivers information technology solutions to fulfill business and functional requirements. Responsible for the conversion of business requirements to technical specificati More...

Overview The Engineer Technical Support provides support for diagnosing, reproducing and fixing software and hardware issues. Troubleshoot protocols running on client hardware to assist customer with problem isolation and resolution. Will also be responsible for Provide timely More...

We are seeking a highly skilled Product Support Engineer to join our team in Dubai. The ideal candidate will be responsible for delivering firstlevel and secondlevel technical support for IT products including hardware software and applications. This role requires a proactive individu More...

Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional man More...

Incident and Problem Management: Manage and respond to critical incidents promptly, minimizing downtime and ensuring business continuity. Investigate and analyze recurring technical issues, identifying root causes and implementing preventive measures. End-User Training a More...

Minimum 2 years in IT support engineer . Bachelor's degree in computer science, information technology, or a related field. Experience with Microsoft Office Suite, Windows operating systems, and other commonly used software applications. Strong problem-solving and critical th More...

Roles and responsibilities We are looking for a motivated L1 Application Support Engineer to provide frontline support for our suite of business-critical applications. The ideal candidate will have foundational knowledge in software applications and systems, excellent problem-solving More...

About Us We are Yas Holding, a diverse business development and investment group based in Abu Dhabi. Our strategy is to explore, create and realize new investment initiatives in both local and international markets, creating value for both our shareholders and our customers. Yas Ho More...

Responsibilities: Technical Support: Provide high-level technical support to end-users, including troubleshooting hardware, software, network, and application issues. Diagnose and resolve complex technical problems efficiently and effectively. Assist in resolving escalated su More...

Developing yourself in technical expertise and developing Hilti Store and Customer Service with basic technical competencies and processes. Driving cross functional collaboration with Marketing and Project Management Office to ensure high quality technical documents preparation. P More...

Roles and responsibilities Action PMT tasks and ensure they are carried out according to standards (Maintenance manuals) and signed off, as well as ensuring PMT raised deficiencies are followed up to closure in a timely manner. Updates NDB, Charts, Checklist etc as required across More...

Budgets Provide input for preparation of the Function / Division / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver business objectives. Investigate and highlight any significant variances to support effective perfor More...

Roles and responsibilities Assist to update monthly NDB, Charts, Checklist etc. as guided by senior engineers. Perform majority of Preventive Maintenance (PMT) tasks independently on the simulators and associated simulator systems. Refer schematics and assist in diagnosing and cor More...

Key Responsibilities: Provide technical assistance and support to employees regarding computer systems hardware and software. Troubleshoot and resolve technical issues in a timely and efficient manner. Install configure and maintain computer systems and software. Monitor and maintain More...

Job Description: Desktop Support Engineer Job Purpose: Seeking a motivated and detailoriented Junior Desktop Field Engineer. Responsible for providing onsite and remote support for endusers. Ensure the efficient operation of desktop mobile and domain environments. Ideal candidate More...

Roles and responsibilities As a Technical Support Engineer you will be the first contact for Devices product customers to help them with application questions, product issues and requests for general support, and will work with the sales representative as well as peers within the Tec More...

We are looking for a customerfocused and proactive Customer Support Executive to join our team in Dubai. The ideal candidate will handle customer inquiries resolve issues and ensure a high level of customer satisfaction through professional communication and problemsolving skills.Key More...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...