Customer Services Agent Jobs in UAE

Responsibilities: Understand the current application infrastructure and suggest changes to it. Define and document best practices and strategies regarding application deployment and infrastructure maintenance. Migrate our infrastructure with zero downtime to a highly available, s More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Meet SLAs set for processes and KPIs set for the role. Maintain, manage and regularly audit all employee information and electronic personnel files. Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Comm More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies/ surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across AE More...

Responsibilitis: Demonstrate a history of success as a consultant, presales, technical account management, enterprise architect, or equivalent Deeply understand customer business and technology needs; become the face of IBM to the customer Serve as a trusted technical expert for t More...

Serve as an evangelist in data visualization techniques, analytics dashboard design, Infographic displays, and information delivery best practices Leverage Al Futtaim unique data to build compelling narratives and drive insights which address our clients’ business challenges More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Attend the customers at the reception and receive the units with no error/mistakes on the notification. Customer complaints very minimal – based on the target Customer incoming calls to be attended within min rings based on the target CSI based on the target

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Maintaining records on installation, repair, and equipment replacements. Identifying telecommunication needs. Researching developments in telecommunication technology. Consulting vendors and sales departments on new products and upgrades. Developing telecommun More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Processing orders, forms, applications, a More...

Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encoura More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording accou More...