Customer Services Agent Jobs in UAE

Responds to customer queries (inbound and outbound) in friendly, professional and supportive way Ensures compliance with agreed KPIs Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality Deals w More...

Key Role Specific Accountabilities Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits. Compute and record transactions ensuring 100% accuracy for all register transactions. Count and record the float before More...

Attends to all patrons request and enquiries Ensures security of cash, ticket stub and equipment in Reel Cinemas. Performs duties in Box Office, Concessions, retail, coffee shop, lounges and ushering. Operates automated ticketing system. Assists in acknowledgement of delivery an More...

Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan em More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva More...

Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve any issues More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering custom More...

Responsibilities: - Communicate with customers to understand their needs and provide timely solutions - Assist customers with account setup, troubleshooting, and technical support - Manage customer accounts and ensure they are up to date with the latest information - Conduct research More...

Implement approved departmental policies, processes, and procedures. Monitor day-to-day operations of the Employee Care Centre. Oversee the handling of customer-related issues from inception till resolution. Develop applications to record customer concerns promptly and track foll More...

Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa Passport and the sponsor’s must have a minimum 6 months validity (necess More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

We are promoting this job opportunity as provided by a third party, the employer. In case of your interest in this job opportunity and for more details please click on Apply button below, which will take you to the employer's website Sykes and Sitel are now Foundever™ A More...

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...

Customer Service Officer Be available to work shifts, on weekends and public holidays as per the roster Strong communication skills Customer service orientation Minimum High School Certificat

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...