Customer Service Manager Jobs in Dubai

5+ years of experience in service design that includes multiple touchpoints. GCC experience (essential) Experience is education / learning service design and customer service learning. Experience in design research, design strategy, and prototyping. Proven ability to plan, imple More...

Support the GBS Sales strategy, ensuring alignment with the organization's goals. Deliver operational excellence, optimizing processes and reducing costs. Foster a culture of continuous improvement and innovation within the GBS team. Build strong relationships with BU stakeho More...

Understanding the business outcomes required from Customer services Assisting the Sales Team in establishing Service Agreements and Support Plans Working as a member of a team that provides focused customer service. Taking the initiative to continually develop local site knowledg More...

10+ years of Customer Success Management experience within Enterprise Software. Retail Experience with an understanding of how the customer runs their business is a plus Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collab More...

Minimum 2-3 years of experience in a customer success or account management role. Proven track record of building strong relationships and exceeding customer expectations. In-depth understanding of the retail industry (a plus!). Excellent communication, interpersonal, and problem More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-round More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

Scheduling and assigning crews. Providing daily administrative and reception support within the office. Managing, maintaining and controlling office supplies, equipment, and personal protective equipment (PPE). Gathering and preparing vendor invoices for processing. Reviewing ex More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Ut More...

Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments. Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams an More...

PSL Manager is accountable for aligning the product portfolio strategy for multiple products with the overall business objectives of the company. Their primary focus is for establishing and maintaining positive relationships with various business areas, identifying opportunities, an More...

What We’re Looking For Bachelor's degree in Engineering or related field or equivalent work experience 8+ years’ work experience in Aviation Maintenance and/or Program Management. 2 years experience in Team Lead position or Supervisor position, including project More...

As the Assistant Guest Services Manager in One & Only One Za’abeel, your primary responsibility is to ensure the highest level of guest satisfaction by providing exceptional service and creating everlasting moments and memorable experiences. You will oversee the guest servic More...

Qualifications Bachelor’s degree and minimum 8 years of working experience in a medical, healthcare or technical field Minimum 5-year experience in managing sales team. Demonstrated leadership in identifying growth strategy, analyzing opportunities and gaps, motivating tea More...

Dell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. Its a hugely varied field of work. Processes range from incident management to change manageme More...

Description du posteCSM is responsible for overall relationship and customer support topics associated to dedicated number of customer accounts assigned to them. CSMs are the first level escalation to all customer complaints; they are the customer advocate within Safran Cabin Services More...

Responsibilities Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other acco More...

Description du poste CSM is responsible for overall relationship and customer support topics associated to dedicated number of customer accounts assigned to them. CSMs are the first level escalation to all customer complaints; they are the customer advocate within Safran Cabin Service More...