Customer Service Lead Jobs in Dubai

Roles and responsibilities We are seeking a highly organized and efficient Courier Dispatcher to join our team. As a Courier Dispatcher, you will play a crucial role in managing the coordination and communication between our couriers and customers. Your attention to detail and abilit More...

Customer Engagement: Welcome customers with a warm smile and prompt attention, creating a positive first impression. Effective Communication: Utilize open-ended questions to understand customer needs thoroughly and accurately record their requests without delay. Diagnostic Excelle More...

1) Perform allocated repairs in accordance with Manufacturer s repair procedures to obtain high quality repairs.2) Avoid waste of time to improve productivity.3) Proper use of tools equipments & shop manuals to keep in good condition.4) Attend training & self study to improv More...

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued. Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic. Att More...

Roles and responsibilities Customer Interaction and Consultation: Greet customers and determine their needs related to vehicle service, maintenance, or repairs. Advise customers on the type of services required, including routine maintenance (e.g., oil changes, tire rotati More...

Roles and responsibilities Ensure accurate and timely recording of timesheets. Support with inputting personnel timesheets into the electronic database system, in line with the personnel/contract terms and conditions, to meet weekly and monthly deadlines. To check coding and arith More...

Job Description Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a More...

Knowledge of repairing and maintenance of electrical systems installed at hotels, luxurious villas or high raise buildings Fluency in troubleshooting and repair of switch gear, daily meter reading and logging of incoming lines and outgoing feeders Performing regular housekeeping o More...

> Supporting distributors in resolving customer’s concerns > Making Technical report for distributors > Response to the technical inquiries from distributors and customers > Holding the technical seminars for distributors and customers > Making Technical mater More...

Experience in carrying out the preventive maintenance measurement & mechanical adjustment of the elevator / escalator component e.g. car & lading door brake linings etc.Execute efficiently all maintenance trouble shooting and repair tasks as requested and according to company More...

Roles and responsibilities Agree a sales strategy for the sector, and identify priority opportunities and clients. Build relationships and develop new relationships with c-suite level clients and internal stakeholders Originate sales opportunity and work with Solutions team and L More...

Roles and responsibilities The job holder is responsible for providing outstanding customer service to all Reel Cinemas customers in box office, concession and ushering. The Customer Service Representative also assists the Assistant Theatre Manager in all areas of operations to deliv More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of a high school diploma is req More...

Creating valuation reports by writing and forming templates for ongoing valuation instructions Cross check, validate documentation from the banks like site plans, BOQ, completion certificates. Manage COI for all instructions Creating checklists for all reports in folders Researc More...

Manages the day to day operation of the team employees to ensure zero accidents, low call back rate, reduction in labor/spare parts consumption, zero cancellation. Cascades the organizational plan into individual accountabilities by distributing tasks in a balanced manner amongst a More...

Key Responsibilities: Commissions and repairs industrial refrigeration plants and equipment utilizing knowledge of mechanics and electronics with standard test instruments and hand tools Trouble shoots and assesses industrial refrigeration plant conditions Interprets maintenance ma More...

Ihre Herausforderung Durchführung persönlicher und telefonischer Kundenberatung Bereitstellung von 1st- und 2nd-Level-Support für Kunden im Privat- und Business-Segment Erfassung von Bestellungen und Durchführung von Aufschaltungen im System Unterstüt More...

About The Role In this role, you’ll collaborate closely with engineers, product managers, and leadership stakeholders to integrate API seamlessly. As a Customer Engineer, you’ll not only guide customers through the integration process but also act as their technical advoc More...

Responsibilities Identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers. Manage the technical relationship with Google’s clients, including managing product and solution briefings, proof More...