Customer Service Engineer Jobs in Dubai

Responsibilities: Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analyzing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notif More...

Prepare, schedule, coordinate and monitor the assigned engineering projects Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications Interact daily with the clients to interpret their needs and requirements and represent them in t More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

Role: Technical Sales Engineer Experience level: 10+ years Location: Dubai Who are we? Crayon Data is a fast-growing big data and AI company, founded in 2012 with a vision to simplify the world s choices. Crayons maya.ai is the world s first AI engine that engages customers thro More...

Responsibilities: Preparing, scheduling, coordinating, and monitoring of assigned engineering projects. Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team. Interacting with clients, interpreting their needs More...

Responsibilities: Conduct dealer SOS Services Standardization laboratory and program assessments by extensively analyzing the as is condition and building project and work plans to move dealers to achieve SOS Standardization. W ork independently on projects to ensure successful pro More...

Responsibilities: Meeting with development managers to discuss software specifications and controls. Using the software as intended to analyze its functional properties. Designing manual and automated test procedures to evaluate each software product. Building, coding, and imple More...

Providing 1st and 2nd line technical support on the products; answering support queries. Visiting customer sites to troubleshoot problems that can t be fixed remotely.Active participant in the customer support center, work with customers to provide a wide variety of technical issues More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies Surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across A More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat). - Identify ways to personalize the experience of every customer, whenever possible. - Deal with the most difficult customer More...

Responsibilities: Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses an More...

Responsibilities: Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analyzing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notif More...

Serves customers by identifying their needs and engineering adaptations of products, equipment, and services. Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand serv More...

Prepare, schedule, coordinate and monitor the assigned engineering projects Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications Interact daily with the clients to interpret their needs and requirements and represent them in t More...