Customer Experience Leader Jobs in UAE

Responsibilities: Maintain list of projects, which are given to IT strategic development partners in a timely manner and provide analysis of cost and effort of the same at agreed intervals. Maintain register of Service Improvement Requests (SIR) and ensure that information held is a More...

Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Responsibilities: Managing transactions in a timely manner. Collaborating with superiors to create strategic facility objectives. Creating strategic long-term plans to achieve goals. Developing and overseeing transaction plans and real estate projects. Overseeing facility acqui More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Ensure that all customer emails and social media complaints are followed up and resolved within 24 hours of being received Resolve all customer issues that cannot be solved by the agents. Escalation matrix is followed and updated Monitor and evaluate the overall support centre perf More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

v Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, v More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...

Responsibilities : Achieves exceptional standards of visual merchandising on and above each fixture Responsible for replenishment of all fixtures Constantly strives to maximize sales potential Ensures that Sales Associates and Team Leads are fully trained, on an ongoing basis, abo More...

Black & Grey HR is recruiting for one of the leading Retailers in the Gulf region. Our client is looking to hire a strategic Web Experience Manager responsible managing the all-round experience of the web user across various touch points in the journey through the organisation s More...

Responsibilities: Keeps the car park and external facilities in presentable status. Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, efficiency and guest satisfaction throughout all public areas of the Hotel, indoor and ou More...

Responsibilities: Reviewing construction plans and preparing quantity requirements. Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals. Liaising with site managers, clients, contractors, and subcontractors. Preparing reports, analyses, con More...

Responsibilities: To schedule a team for selling in the park on a daily basis or as necessary in order to promote up-selling to increase revenue. Hold daily briefings in the restaurant to review revenues, policies and procedures and communicate to colleague relevant information in r More...

Responsibilities: Overseeing staff members and ensuring the accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection More...

Responsibilities: Leading the development of your department's curriculum. Assessing lesson plans and current teaching methods. Implementing strategies to improve any identified shortcomings. Contributing to the leadership and management of the school. Supporting, guiding, More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...