Customer Experience Lead Jobs in UAE

Help manage current customer accounts. Assist with processing sales orders and proforma invoices Generate supplier orders Update accounting system and book shipments with forwarder Follow up supplier progress Send out daily customer status reports Compile shipping documents incl More...

Responsibilities : Meeting with the marketing and design teams to define advertising strategies and requirements. Conducting market research through techniques such as A / B testing to guide the marketing strategy. Developing and implementing digital advertising campaigns to increa More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Plan for future expected inbound call volumes and co –worker requirements to ensure the service levels are met Work towards achieving first call resolution and thereby reducing repeat visits Secure that the department works ethically and in compliance with i More...

Responsibilities: Determine the customers’ requirements, to prepare a pro forma invoice. Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper. Coordinates with Procurement Executive for information pertaining to stocks in his a More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Identifying and assessing a customer s needsKeeping detailed records of customer interactionsFollowing your company s communication procedures and policiesProvide accurate, valid and complete information by using the right methods/toolsDuties will be sales of Etisalat Products More...

Hiring medical receptionist with insurance coordinating skills Responsibilities: -Must have experience in the same field and be knowledgeable on insurance company approvals, submission, resubmission and also must know how to manage reception . - MS skills. - communication skills. - o More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

A lead architectspearheads architectural operations while maintaining an active communication line with clients. They typically meet with clients to discuss the project's needs and specifications, agree on a budget, provide advice and recommendations, and negotiate contracts.

Work with clients to ensure our solutions are driving values. Work very closely with the BDM to drive the business within established accounts to ensure revenue schemes flows. Look at opportunities to upsell and cross sell. Has solid understanding of financial services, Fintech sol More...

Responsibilities: Prepare reports for overdue payments and perform reconciliation of payments Coordinate delivery process with external logistic partner Document reconciliation and archiving Work in close collaboration with KA Customers and Sales team Manage order processing, inv More...

Responsibilities: Provide technical training sessions for different team members Collaborating with key stakeholders for knowledge sharing, updates, and meeting reviews to improve WLP internal and external work synergy Develop comprehensive knowledge of how areas of business, su More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: You will be the voice of the customer and captain : You will clearly understand the captain needs, behaviors and motivations and use that understanding to improve captain experience on careem You will be working cross-functionally and managing Care Operations of t More...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S More...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. More...

Responsibilities: Escalate to the Top management issues being raised by customers to take the right decision about developing the RTA business. Prepare annual Section budget for the Customer Services Department Director ’ s approval and ensure budget costs are not exceeded. R More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.