Customer Experience Lead Jobs in UAE

Responsibilities: Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials.

Responsibilities: Consulting with the project team and determining visual design preferences and expectations. Designing original graphics with unique colors, shapes, and typography fonts Refining the output of paint and hand-draw applications by using visual design software. En More...

The Lead Engineerleads a team of Engineers and Technicians to oversee the smooth and efficient running of port equipment, and has oversight over each phase of maintenance. He/She establishes systems and practices to encourage workflow improvements to enhance the organisation's p More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Responsibilities: Reading, writing, analyzing and interpreting technical procedures and schematics. Defining problems, collecting data, and deducing facts and conclusions. Writing software, building electronics, and designing mechanisms. Programming complex robotics systems.

Responsibilities: Preparing financial statements, reports, memos, invoices letters, and other documents. Answering phones and routing calls to the correct person or taking messages. Handling basic bookkeeping tasks.

Responsibilities: Reviewing and designing architectural and engineering plans. Ensuring all plans are compliant with governmental health and safety regulations. Researching and maintaining knowledge of various engineering disciplines, application methods, and materials.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members.

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment.

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers.

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members.

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard.

Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching. Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, More...

Consult with line management and provide daily HR guidance Analyze trends and metrics with the HR department Resolve complex employee relations issues and address grievances Work closely with management and employees to improve work relationships, build morale and increase produc More...

A lead techniciansets up, tests, and maintains a variety of equipment. In addition to maintenance, their job duties include directing a team of junior technicians. Many people in this job first gain experience and skills working as a junior technician or in a similar role.

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks.