Customer Experience Jobs in UAE

What will the role look like? You will: CSAT and NPS Take ownership of loyalty metrics across all noon touchpoints Monitor, analyze and identify operational gaps to report on CSAT and NPS metrics. Proactively identify CX metric trends (with a deep understanding of NPS framew More...

What you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strateg More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

imary Responsibilities Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding More...

Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Ut More...

Requirements Requirements: Experience working in Banking/Financial Services is preferred Good understanding of customer experience principles and methodologies Excellent presentation and communication skills, both written and verbal, with experience in presenting findings and More...

Communicate with customers to ensure their issues are handled and resolved timely. Follow-up with customers on online and offline channels to track their experience. monitoring Internal customer’s activities, pain points collaboration for way to enhance and motivate. Identi More...

Job TitleCustomer Experience Graduate (Emiratization)Job DescriptionLocation: Dubai UAEDuration:1 year contractMandatory requirement:Emirati nationalonly holding Family Bookand registered/ able to register inNAFISNAFIS is a governmental federal program aimed at increasing the competit More...

Develops sustainable strategies that support investment, provider and employer of choice. Ensure high level of technical expertise and services in the fields of Customer Care and continuous improvement. Ensure that the department is strictly following the Continuous Improvement me More...

Develops sustainable strategies that support investment, provider and employer of choice. Ensure high level of technical expertise and services in the fields of Customer Care and continuous improvement Ensure that the department is strictly following the Continuous Improvement met More...

Qualifications We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if: Current s More...

Product Areas: Owning & executing the product roadmap for Careem’s In-ride squad with end to end ownership of the in-ride user journey to drive growth while enabling success of the business Strategy & Vision: Developing the strategy and vision for the in-ride squad, w More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

About Us:Kaizen is a leading company known for its commitment to excellence and its innovative approach to managing owner associations. We take pride in providing exceptional services to our clients ensuring that their properties are wellmaintained and their communities are thriving.J More...

Job Description: Responsible for store management, including in store journey and sell out performance. Create and update SOP for store management guideline. Responsible for store expansion and maintenance. Maintaining and update visual merchandising guideline. Create weekly an More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Required Skills and Experience 3-5 years of experience in Customer Experience Leadership experience, or shown progression in a customer experience role Excel proficiency Microsoft Office proficiency Nice to Have Skills and Experience Automotive or Manufacturing in More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...