Customer Experience Analyst Jobs in UAE

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling whe More...

Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and info More...

Responsibilities: Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment. Conduct laboratory evaluation of samples (oil, fuel, coolant/source water) Operate and implement analytical lab instrumentation. Properly maintain More...

Responsibilities: Providing analysis of the past/actual data and presenting relevant conclusions to the stakeholders Identifying areas in engagement management and reporting which needs improvement and suggest the changes Assistance on the Budgeting/forecasting processes related t More...

Responsibilities: Be part of a team that develops comprehensive Customer Marketing project briefs that inform all outbound marketing programs. You will engage with product marketing managers, channel managers, industry marketing managers, etc., to lead development and translation of More...

Education: College or University degree in Computer Science or a related discipline Minimum Experience and Knowledge: 3-5 years experience in Change Management. Experience in testing is a definite advantage. Job-Specific Skills: Technology domain expertise in Change Management &amp More...

Responsibilities: – Lead logistics within region for Freight and Distribution (end to end) requirements, encompassing all sites, including Factories, Service Distribution Centres, and 3PL partners. Partner with Manufacturing, Procurement, IT, SIOP, Finance, and Commercial team More...

Develop financial models through benchmarking and process analysis Forecast quarterly and annual profits Prepare cost projections Analyze and report on current financial status Conduct thorough research of historical financial data Explore investment options and present risk an More...

Responsibilities: To ensure that all senior management are aware of all the elements the Balanced Scorecard (BSC) through the delivery of effective training and coaching prior to the annual objective setting and budget planning cycles. To assist the senior management with the devel More...

Responsibilities Handle monthly performance goals Meet Inbound and Outbound Targets Manages Daily and Quarter Priorities Maintain System Integrity Manage ad-hoc activities Develop logistic plans Conduct Audits

Responsibilities: Assessing data from a variety of sources to gain insights into pricing strategies and market trends. Analyzing competitor pricing and market trends to increase market share and profitability. Tracking customer engagement to develop effective pricing strategies f More...

Responsibilities: . Full financial ownership for the SME business in MENA region covering Orders, Revenue, Gross Margin, Operating Income and Cash . Demonstrates a high degree of business acumen and is able to quickly grasp the SME business model and key business drivers to help drive More...

Collect and analyze data regarding customer preferences, demographics, buying habits and needs to better identify market potential and factors influencing product demand, and provide inputs to the KYC and CRM Tech. Manager for technical development of the interface/ tool to be used fo More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.

Responsibilities: Formulating business presentations, generating sales pitch decks, contribute towards development of content for Strategic Account customers. Responsible for reviewing and evaluating the trade data accuracy and liaising IT to address inconsistencies and continued im More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

Responsibilities: Perform other related duties as assigned Prepare monthly business performance reports. Prepare Ad Hoc Profitability and Forecasting Analysis Timely reporting via weekly metrics and provide status updates on customers’ accounts and projects Conduct the More...