Customer Experience Agent Jobs in UAE

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Provide full administrative support to clients & intermediaries Maintaining physical or electronic records related to medical insurance policies & maintenance requests Liaise with cross-functional teams for customer service, medical and health on track rel More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Being responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephone More...

Responsibilities Maintain an accurate room status at all times Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails Organize visa request for hotel guest as per hotel policy and up-sell More...

Responsibilities: Give a warm welcome and check in guests taking into account the established SOPs Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings Sell rooms to wa More...

Responsibilities: Actively participate in maximising revenue through up-selling. Follow up on non-guaranteed and waitlisted bookings Handle no-shows and cancellations efficiently Maximize selling opportunities by adding customer value at every opportunity. Handle complaints promp More...

Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...

Being a Team member for Wireline Operations team Having ownership for assigned tasks and delivering on time Performing Maintenance of Electrical tools under supervision Attending HSE training to comply with company regulations.

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Customer Success understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of o More...

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug More...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c More...

Responsibilities: Prepare reports for overdue payments and perform reconciliation of payments Coordinate delivery process with external logistic partner Document reconciliation and archiving Work in close collaboration with KA Customers and Sales team Manage order processing, inv More...

Plan, prepare and coordinate estimating activities on assigned construction projects in support of our U.S. Government clients. Attend on-site pre-bid/proposal conferences and visits as required by Ascendant clients. Project sites may be located in the National Capital Region (Mary More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...