Customer Care Management Jobs in Dubai

Role Description:-Successfully migrate all existing knowledge articles for all voice / chat / back office processes from as is sharepoint platform to proposed frameworkConstantly innovate on How articles / content can be strategically positioned to increase agent adoptionWork with all More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est More...

Responsibilities: You will support and manage all Customer Services business management processes to drive Customer Services revenue and market growth; You will cooperate with the other Customer Services functions and follow the implemented and required Service Support Processes; E More...

Customer Care and Sales Ensure adherence to the Hybrid Customer Care Department Standards of Excellence Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat) Identify ways to person More...

Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for product categories Develop exit strategies for unsuccessful products Foster trust relationships with vendors to achieve better pricing and quality of services Place app More...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

Female Only Without DHA License Should have Bachelor in Nursing Should have experience as a caregiver in UAE or in their home countries Must be available in the UAE The applicant must have a Degree in Nursing from a recognized medical school. More...

Responsibilities: Develops and maintains a business recovery plan and procedure; reviews, revises, and expands existing plans and protocols. Conducts risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions More...

Responsibilities: Meeting with clients, determining their needs and requirements, providing strategic advice, and managing their assets accordingly. Preparing risk analyses and financial, investment, and asset management reports. Creating, organizing, and managing client portfoli More...

Gather and document business requirements, lead fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, end user training. Conduct solution design workshops. Develop business process designs, perform functional c More...

Responsibilities: Inspecting, analyzing, and troubleshooting systems and equipment. Reading repair manuals and liaising with other professionals. Running tests and interpreting results to make effective recommendations. Writing up reports, safety regulations, and preventative ma More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug More...

Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...