Customer Care Management Jobs in Dubai

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

. planning, tracking and overseeing specific region(s) within defined project. . Coordination of processes and people to ensure on-time delivery and alignment with defined desired outcome . build a clear project plan for defined region(s) with full stakeholder alignment, identified More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations.

Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...

Responsibilities: Managing content development. Resolving client queries and problems. Managing and guiding junior consultants. Supporting business development activities. Performing financial analyses.

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members.

Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching. Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, More...

Being a positive ambassador of the broader data organization and culture, driving self-serve data driven decision making Drive Continuous Process improvement throughout the organization looking beyond the silos of the department Lead and Drive the Category Management Strategy taking More...

Evaluate and monitor the patient’s progress. Identify sudden or subtle changes in a patient’s medical condition. Deliver regular updates to doctors, patients, and their family members. Begin treatment and monitor doses. If necessary, respond to a medical em

Responsibilities: Scheduling transportation services, allocating drivers, and planning routes. Negotiating contracts and processing payments. Keeping transportation operations within budget without compromising efficiency. Processing transportation documentation and monitoring d More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks.

Responsibilities: Selecting carriers and negotiating contracts and rates. Planning and monitoring inbound and outgoing deliveries. Supervising logistics, warehouse, transportation, and customer services. Organizing warehouse, label goods, plot routes, and process shipments.

Maintenance of building structures Arranging maintenance schedules Overseeing facilities personnel Overseeing maintenance workers Conducting site inspections Implementing safety procedures Managing the budget for repairs and maintenance Planning facilities layout Choosing th More...

Responsibilities: Developing and presenting pitches to potential clients. Evaluating talent. Conducting auditions. Conducting research on potential clients. Creating marketing strategies to promote clients. Negotiating prospective business deals

Gather related information of business data, and ensure it is processed correctly in the related applications Ensure customer service is delivered and the related KPIs and SLAs are properly met Troubleshoot the cases of failure in the data creation, data integrations or interchange More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

- Time zone difference of max 2 hours vs GMT - A mandatory Trade License - Revenue Management systems knowledge is a must (e.g.TARS / Dataweb) - IDeaS G3 is also a plus, but not mandatory - Revenue Management experience in a hotel or in a Revenue Management cluster role - Highly compe More...

+ Answering calls and Emails + Sending template emails for the undelivered emails + Dispatching orders to the courier + Monitoring the flow of the orders + Inbound and outbound calls What you’ll need to succeed Fluent Arabic and English Great Communication skills flexible to More...