Customer Care Management Jobs in UAE

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Roles and responsibilities Support all Customer Care activities for the assigned Sales Center to support in the delivery of customer service strategy and maintaining high-level of customer satisfaction and experience across different communication channels. Roles And Responsibilitie More...

Roles and responsibilities A Customer Care Agent plays a critical role in ensuring customer satisfaction and providing assistance through various communication channels, such as phone, email, live chat, and social media. To excel in this role, there are several key skills required. H More...

What are we looking for? To be eligible for this internship, you need to: Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are a More...

Black & Grey HR is recruiting for a premium boutique aesthetic hospital in Abu Dhabi UAE. Our client is looking to hire an experienced Customer Care Manager. The ideal candidate will lead the customer care team ensuring exceptional service standards and addressing all patient inqu More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa Passport and the sponsor’s must have a minimum 6 months validity (necess More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...

Job Summary & Purpose:Provide administrative support to customer care teams ensuring seamless issue (carryin related) resolution and accurate documentation.Coordinate service delivery manage customer inquiries and resolve issues to ensure customer satisfaction within the agreed TA More...

Greet patients or their families and determine the nature of their inquiry. Provide information to assist patients or refer them to the appropriate contact, either in the organization or elsewhere. Advocate for patients’ and their families’ rights and responsibilities, confidentiality More...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on More...

Greets patients and families to understand the nature of their inquiriesProvides information or refers patients to appropriate contacts within or outside the organizationAdvocates for patients rights concerning confidentiality education and informationDevelops and maintains feedback/c More...

Job Summary & Purpose Responsible for resolving customers service or billing complaints by performing activities such as exchanging merchandise refunding money and adjusting bills. Check to ensure that appropriate changes were made to resolve customers problems. Contact customers More...

Work mode: Hybrid Onsite Location(s): Dubai AE Additional Locations: N/A Diversity Innovation Caring Global Collaboration Winning Spirit High Performance At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and highperf More...

Alhaktur IT Solutions is looking for a proactive and customerfocused Customer Care Executive to join our team in Dubai. This role is perfect for someone with a passion for delivering exceptional service assisting clients and ensuring smooth operational processes. If you are detailorie More...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your More...

Customer Relationship Management Leads by example through owning operational executive relationships with key customer, partner, and internal contacts to further Microsoft's customer success goals, targeting executives (as appropriate). Customer Success Leadership – Customer Strategy More...

5 years of experience leading largescale technical or engineering programs with a proven record of thought leadership business case development realizing customer benefits and successful program completion4 years of experience in a customerfacing role engaging with customer executives More...