Customer Assistance Jobs in Ras Al Khaimah

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon comple More...

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conduc More...

Bachelor's degree in hospitality, Business Economics, or a related field will be an asset. Minimum 2 years of driving revenue growth including but not limited to Rooms, Food & Beverage / MICE venues, and other resort facilities. Exposure to diverse segmentations is a must, More...

Leadership: Lead and motivate Kids Club staff, ensuring smooth operations during shifts. Activity Planning: Develop diverse activities to engage children and promote development. Customer Service: Greet parents/guardians, address inquiries, and ensure satisfaction. Safety Supervi More...

Leadership: Lead and motivate Kids Club staff, ensuring smooth operations during shifts. Activity Planning: Develop diverse activities to engage children and promote development. Customer Service: Greet parents/guardians, address inquiries, and ensure satisfaction. Safety Supervi More...

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fully conversant with More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing es More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact wit More...

Maintain your department consistency through the continuous improvement of quality of raw and processed ingredients as well as all relevant costs and expenses. Work directly with all support departments, Engineering, Stewarding and Hygiene for the maintenance of the Hotels Fire Lif More...

To ensure that the staff accommodation is well secured, and staff are accommodated as per the Human Resources Policy and as per their entitlements. To ensure that all the assets of the staff accommodation, which includes the building, furniture; equipment and operating equipment ar More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations Use every possible opportunity to gain knowledge in all areas of bar supervision Ensure all tables receive their drinks and food as requested Maintain the cleanliness of all e More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully More...

Maintain an effective bar service with an emphasis on high quality, efficient service Check that Guest service standards are set, implemented and monitored, and continuously evaluated Set-up of the outlet in accordance with the pre-determined standards of the operation Comply wit More...

As a Operational/Leadership Front Office Intern, you would be responsible for: This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations. Understand More...

Review ITT/RFQ documentation and interpret the scope of work for all sizes of projects. Work and take ownership of proposals including written proposals, presentations, etc. Prepare/collate manhours/qualifications for the proposal from stakeholders. Collaborating with centers of More...

Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Deve More...

Develop and curate the beverage menu, including wines, cocktails, spirits, and non-alcoholic options, ensuring alignment with the hotel’s brand and guest preferences Select and source high-quality beverages, often working closely with suppliers and distributors. Design and i More...

Manage guest queries in a friendly, timely, and efficient manner Ensure knowledge of menu and all products Follow correct reporting procedures if faced with issues Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene Assists callers c More...

Coordinate report and stabilize project work.Implement project management processes for timely budgetfriendly and highquality delivery.Assemble project plans assign tasks direct and monitor efforts identify resources perform quality reviews and escalate issues.Track milestones and adj More...