Contact Centre Agent Jobs in UAE

SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate and timely inform...

The role is responsible for managing the day to day operations of assigned contact centre site. Supervising Team Managers to enhance customer service experience and satisfaction by ensuring efficient contact centre operations. The role is required to support the Operations Head in day-to-day operati...

Customer Contact Centre Manager A fast-growing lifestyle hospitality group is looking for an operationally strong quality driven sharp leader to head up its Central Reservations and Guest Contact function across multiple properties. This isnt a back-office reservations role. Youll lead the team that...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product PBX System including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara pro...

EOE/AA/Disabled/VeteransA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.What will I be doingAs Guest Service Agent you will serve on the Front Office Team to provide servic...

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division where you will be the first point of contact for customer inquiries service bookings and product support. Your mission is to deliver a seamless professional customer experience that builds loyalty and trust.T...

We are looking for motivated and experienced Recruitment Executives / Call Centre Agents to join their HR team. The selected candidates will be responsible for sourcing screening and coordinating candidates handling recruitment calls and ensuring smooth communication between clients and applicants.K...

Closing date: 14/06/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 60531Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels of communicati...

Closing date: 10/11/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 64893Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels of communicati...

Join our dynamic team as a Guest Service Centre Agent in Dubai United Arab Emirates! Were looking for an enthusiastic and customer-focused professional to be the first point of contact for our valued guests ensuring their experience is nothing short of exceptional.Welcome and acknowledge all guests...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Closing date: 29/10/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 64619Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels of communicati...

Guest Service Centre Agent / Telephone Operator (Emiratization Program)Front Office Traders Hotel Qaryat al Beri Abu DhabiWe have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and features within the chann...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...

Guest Service Officer TelecommunicationYou are the beginning of an exceptional guest experience. As a Guest Services Officer Communications you will make our guests feel welcome and reflect the exceptional experience once they arrive!What is in it for you:Employee benefit card offering discounted...

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Answer reco...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Answer reco...