وظائف Contact Centre Agent في الإمارات

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and features within the chann...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...

Guest Service Officer TelecommunicationYou are the beginning of an exceptional guest experience. As a Guest Services Officer Communications you will make our guests feel welcome and reflect the exceptional experience once they arrive!What is in it for you:Employee benefit card offering discounted...

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Answer reco...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Answer reco...

JOB PURPOSE: To lead the Customer Care Unit (CCU) team that has the responsibilities for resolving customer register requests/Emails in a timely manner with utmost focus on customer satisfaction and experience thus building customer loyalty.KEY ACCOUNTABILITIES: Units Supervision and Team Managers O...

RoleProject Manager (BilingualEnglish & Arabic)Role TypeOutsourced Full Time OnSite Long TermClient ProfileGovernment EntityLocationDubai UAEBenefits: Visa or Work permit (if own visa) medical insurance yearly vacation ticket and end of service benefit (gratuity) for self only.Job responsibilities:...

The RoleAs a Front Office team member you are part of a team that is responsible for the smooth stay and experiences of the guests.This service must be sincere warm and with enthusiasm ensuring that all guests are comfortable in their surroundings and are assisted where ever possible.He / she should...

We are looking for a Call Centre Agent Arabic Speaker to be the voice of Alba Cars for our inbound and outbound customer this fast-paced role youll connect with leads turn interest into showroom visits and help drive our sales success from behind the scenes.Youre a natural communicator whos fluent...

DescriptionLocation: Grove Mall Al Barsha 2 Dubai UAEJob Overview:GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate r...

SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate and timely inform...

The role is responsible for managing the day to day operations of assigned contact centre site. Supervising Team Managers to enhance customer service experience and satisfaction by ensuring efficient contact centre operations. The role is required to support the Operations Head in day-to-day operati...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product PBX System including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara pro...

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division where you will be the first point of contact for customer inquiries service bookings and product support. Your mission is to deliver a seamless professional customer experience that builds loyalty and trust.T...

Closing date: 10/11/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 64893Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels of communicati...

Closing date: 29/10/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 64619Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels of communicati...

Guest Service Centre Agent / Telephone Operator (Emiratization Program)Front Office Traders Hotel Qaryat al Beri Abu DhabiWe have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively...