Contact Center Agent Jobs in UAE

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports More...

What are we looking for? A Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our guests and working with other team members. To successfully fill this role, you should possess the following skills and characteristics: Previous exper More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Responsibilities: · Stay updated on travel industry trends, visa regulations, and airline policies to provide accurate information and advice to clients. · Assist clients in planning and booking travel arrangements, including flights, accommodations, and transportation. · Expertly More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and poli More...

People management of a DC team of shift engineers/technicians and other support functions. Provides the team with technical support and advice on complex critical issues. Acts as SME and leads team members' training. Reviews specialist contractual reports and activities and in More...

1. Establishing short- and medium-term operational goals and plans for the Training and Development Department, and aligning them with human resources management plans in accordance with Dubai Customs policies and procedures. 2. Contribute to improving training and development activi More...

Bachelor's degree or equivalent experience Experience in customer service, call center, or a related field Excellent interpersonal skills, including active listening, empathy, and conflict resolution Fluent in written and spoken English and Arabic Proficiency in Microsoft Office a More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Job Description At HD Supply, we understand that military service develops an appreciation for hard work, relentless focus, and trust between associates. These core principles influence how we do business, as we always seek to be the first choice for our customers, associates, suppli More...

Responsibilities: Hiring, training, and motivating field representatives. Assigning territories, schedules, and appropriate supplies and equipment to staff members. Traveling to customer sites and evaluating Field Representatives. Generating reports that highlight the strengths More...

Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues accuratel More...

Accountabilities • Maintain and improve service quality, ensure that IT services meet or exceed service levels requirements through continuous review of service performance. • Manage service level agreements, KPIs and OLAs with customers and external service providers. Manage external More...

here is some of the tasks that we expecting from our future Fitness center manager: recruiting, training and supervising staff managing budgets enhancing profitability by organising and delivering an appropriate range of fitness activities and programmes keeping statistical and fin More...

KEY RESPONSIBILITIES 1. Infrastructure Management: a. Design & Define Datacenter Components in terms of Storage, Compute and backup. b. Understands Business requirements, transforms business needs into the correct technical solutions to fulfill the business needs. c. Knowledge abo More...

Job Description Essential Functions/Core Responsibilities Assist with implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management Receive, process and respond t More...