Cluster Reservations Agent Jobs in UAE

Responsibilities: Provide Meet & Greet service to Jumeirah guests at Dubai and Abu Dhabi Airports for seamless arrival and departure assistance. Ensure effective and efficient guest paging at Jumeirah kiosk/lounge upon guest arrival. Facilitate guest arrival from Jumeirah kios More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Being responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephon More...

Responsibilities: To ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client orientated approach. To check arrival reports 48 hours prior to arrival and 5 days prior to arrival Update arrivals by u More...

Assist with departmental risk assessments and ensure they are carried out, that safe working procedures are in place for all work activities and that all employees are aware of Group Health & Safety policy and their obligations under it. Build excellent internal and external cus More...

Branch Risk Ranking shall be completed by BMCM on a semi-annual exercise factoring key risk / control items including portfolio size, error rate, score card trends, customer complaints, account closures, operational errors etc. The branches shall be ranked as High, Medium & Low an More...

Responsibilities: Plan, organize, and execute financial tasks and projects of the organization. Make estimates of funds required for the short and long-term financial objectives of the organization. Complete financial reports, lead the month-end closing process and conduct monthl More...

Responsibilities: Delivering the highest level of Customer Service at all customer touch points Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. Supervising service partners’ activities for the smooth acceptance of passengers. Directing Arriving/Departing More...

- Register and room all guest arrivals according to established procedures - Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system - Maintain cashier float and ensure accurate daily report of all money received - Cash h More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for More...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que More...

Responsibilities: Delivering exceptional customer service to guests at all times Handle complaints and enquiries in a polite and efficient manner Processing all reservations, checking room rates and loading of all new rates and availability Working closely with the marketing and More...

Responsibilities: Overseeing sourcing, hiring, and employee acquisition processes. Ensuring that talent acquisition projects fall in line with organizational objectives. Cultivating a culture of excellence and developing clear objectives for talent acquisition. Creating and proo More...

Responsibilties: Develop, proactively manage and implement the annual cluster marketing plan to include eCommerce, brand and loyalty marketing within budget guidelines Drive the development of a sound B2B and B2C strategy by segment for each hotel, in line with the commercial focus More...

Responsibilities: Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused More...

Responsibilities: Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. More...

Responsibilities: Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing More...

Responsibilities: Meet with prospective renters and take them on tours of the units that interest them. Prepare and execute leases in accordance with our property standards and regulations. Conduct credit checks and other background tasks to qualify potential renters. Collect appl More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inq More...