وظائف مراكز الاتصال في أبوظبي

Job Title : Fleet Call Center SupervisorDivision : OperationsDirect Reporting to : Transport Operation ManagerWork Location: Abu DhabiSalaryAED per month full package PURPOSE As a Fleet Call Center Supervisor your main responsibility is to oversee and manage the operations of the call center for a f...

The Real Estate Quality Assurance Officer will ensure the accuracy and quality of property listings monitor call center performance evaluate customer satisfaction and assess the effectiveness of sales and marketing processes. This role is crucial in maintaining the company s reputation and driving...

Strong technical understanding of contact center systems and technologies. Familiarity with Dubai Government service indicators and quality standards including the Dubai Model and 360 Services. Experience in developing and updating service delivery standards. Experience in conducting internal self-...

DescriptionRole: CONTACT CENTER AGENTLocation: Abu DhabiRole Purpose:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.Key Accountabilities of the role These are the main responsibilities of this roleRESPONSIBILITIES:1. Handle...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compliance Risk Management: Ensure comp...

DescriptionRole : CHAT AND ONLINE BANKING SUPPORTLocation : Abu Dhabi - Bani Yas ( UAE National Only ) Role Purpose: The role of the Chat And Online Banking Support Agent is to primarily respond to customers who had contacted ADIB for various reasons through e-mail chat or any other non-voice channe...

DescriptionRole : XXLocation : XX Role Purpose:To lead and manage end-to-end projects within the call center division ensuring timely and cost-effective delivery while mitigating risks enhancing operational readiness and promoting continuous process improvements. The role also ensures effective cros...

PermanentWork Location Abu Dhabi-MusaffahPosition: Call Center Agent Salary: 4000-5000 AED per month Job Description: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Abu Dhabi. The ideal candidate will have previous experience in a call center environme...

Lead Developer Amazon ConnectExperience: 8 YearsLocation: Hybrid / Remote UAEEmployment Type: Full-timeAbout the RoleWe are looking for a Lead Developer (Amazon Connect) who is hands-on and experienced in designing developing and delivering contact center solutions leveraging Amazon Connect and AW...

Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Job from Home & Part-timeWe are presently looking for on-line assistance in our work from home Panelist Program. This is a legit possibility for somebody who enjoys sharing point of views regarding products services and trends...

DescriptionRole : IT Operations Engineer (Outsource)Location : Abu Dhabi Role Purpose: Monitor Performance of On-Shift Operators and providing assistance when needed.To educate the System Operators regarding their roles responsibility and authority.To execute the daily operation tasks (Start of Day...

DescriptionRole: Program ManagerLocation: Abu DhabiRole Purpose:Responsible for overseeing the implementation and review of the product management guidelines and supporting the cross-functional teams that are responsible for improving them.He/she will be responsible for supporting the Head of Produc...

Actively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e.g. account opening FAB online requests retur...

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills a strong under...

To coordinate all service requirements addressed to Club Prive and ensure their immediate action aiming for the highest possible guest satisfaction.To promote efficiency confidence courtesy and an extremely high standard of social skills. To display a pleasant manner and positive attitude at all tim...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries group bookings VIP experiences schools camps corporate visits and social media inquiries responses. The role is essential in guiding potential customers capturing leads and supporti...

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures guide...

DescriptionRole: Rehab & Retention Specialist Role Purpose:Provide full support to ADIB customers facing financial difficulties and requesting either Liability Certificate or No Liability Certificate and to offer comprehensive financial solutions which help manage the customer needs as well as main...

DescriptionPosition: Senior Program Manager - Home Finance Location: DubaiRole Purpose:To support the Head of Product Management to manage the performance of Home Finance products as per the banks strategy including but not limited to product marketing process improvement revising risk and operation...

Job Title : Technical Support Engineer - Network IP TelephonyCertification :Cisco Certified Network Associate (CCNA)CompTIA NetworkCCNP Voice certificationCisco Certified Design Associate (CCDA)Experience : 6Responsibilities :Ensure high availability and reliable performance of the Network & IP Tele...