وظائف مراكز الاتصال في أبوظبي

DescriptionRole : XXLocation : XX Role Purpose:To lead and manage end-to-end projects within the call center division ensuring timely and cost-effective delivery while mitigating risks enhancing operational readiness and promoting continuous process improvements. The role also ensures effective cros...

Lead Developer Amazon ConnectExperience: 8 YearsLocation: Hybrid / Remote UAEEmployment Type: Full-timeAbout the RoleWe are looking for a Lead Developer (Amazon Connect) who is hands-on and experienced in designing developing and delivering contact center solutions leveraging Amazon Connect and AW...

JOB PURPOSE: Support Head of Mortgage on comprehensive management of the Mortgage Business of FAB (Islamic and Conventional) with the aim of building a sustainable & profitable assets book.ACCOUNTABILITIES:Support Head of Mortgage Product on the followings:Strategy:Develop and implement business str...

Core ResponsibilitiesActively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e.g. account opening NBAD...

Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Job from Home & Part-timeWe are presently looking for on-line assistance in our work from home Panelist Program. This is a legit possibility for somebody who enjoys sharing point of views regarding products services and trends...

DescriptionRole : IT Operations Engineer (Outsource)Location : Abu Dhabi Role Purpose: Monitor Performance of On-Shift Operators and providing assistance when needed.To educate the System Operators regarding their roles responsibility and authority.To execute the daily operation tasks (Start of Day...

DescriptionRole: Program ManagerLocation: Abu DhabiRole Purpose:Responsible for overseeing the implementation and review of the product management guidelines and supporting the cross-functional teams that are responsible for improving them.He/she will be responsible for supporting the Head of Produc...

Actively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e.g. account opening FAB online requests retur...

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills a strong under...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries group bookings VIP experiences schools camps corporate visits and social media inquiries responses. The role is essential in guiding potential customers capturing leads and supporti...

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures guide...

DescriptionRole: Rehab & Retention Specialist Role Purpose:Provide full support to ADIB customers facing financial difficulties and requesting either Liability Certificate or No Liability Certificate and to offer comprehensive financial solutions which help manage the customer needs as well as main...

DescriptionPosition: Senior Program Manager - Home Finance Location: DubaiRole Purpose:To support the Head of Product Management to manage the performance of Home Finance products as per the banks strategy including but not limited to product marketing process improvement revising risk and operation...

Job Title : Technical Support Engineer - Network IP TelephonyCertification :Cisco Certified Network Associate (CCNA)CompTIA NetworkCCNP Voice certificationCisco Certified Design Associate (CCDA)Experience : 6Responsibilities :Ensure high availability and reliable performance of the Network & IP Tele...

DescriptionResponsibilities Lead and support a team of Senior Technical Support Analysts and Field Technicians to deliver high levels of service excellence. Supervise and coordinate the activities of Field Technicians ensuring timely responses to onsite support needs and efficient issue resolution....

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled efficiently.Address gues...

To coordinate all service requirements addressed to IRD  and ensure their immediate action aiming for the highest possible guest satisfaction.To promote efficiency confidence courtesy and an extremely high standard of social skills. To display a pleasant manner and positive attitude at all times and...

Core Responsibilities:Generic Accountability:Actively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compliance Risk Management: Ensure comp...