Assistant Call Centre Manager Jobs in Dubai

Responsibilities: Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Pro More...

Act as a SME on Security Architecture and help technology stakeholders in implementing secure coding best practices. Design and implement security best practices for our infrastructure and services. Own the architecture security strategy within the security engineering team. Le More...

Lead and grow a Data Analysts team distributed across the globe collaborating with cross-functional teams. Growing and coaching the analysts to be storytellers of data, giving it a voice and a high signal actionable narrative. Collaborate and influence leadership to allow the Data More...

Building and driving the roadmap and being accountable for the impact and outcome. Shielding the team and managing stakeholders, bringing stability and a principled framework for decision making and prioritization. Constantly surfacing and examining the opportunities from mining th More...

Responsibilities: Identify and assess areas of significant business risk. Implement best audit and business practices in line with applicable internal audit statements. Manage resources and audit assignments. Identify and reduce all business and financial risks through effective More...

Responsibilities: Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progres More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Develop a comprehensive merchant partnerships plan in-line with Careem Pay merchant onboarding strategy Lead all aspects of deal execution, from business case development, to deal structuring and negotiating Work with Finance to build the relevant Revenue models based on merchant se More...

Develop the customer experience strategy for online and offline, aligning with the Corporate customer experience agenda and Senior Director of Marketing & Communication Driving the customer experience strategy in day-to-day MAF Lifestyle business operations. Delivering ownable e More...

Strategically identify, qualify and convert new business clients Grow an existing portfolio of clients by following your account management process Identify upsell opportunities from the existing client base Work closely with in house teams such as Product, Finance and Marketing to More...

Responsibilities: Evaluating internal functions, business development strategies, and IT processes and suggesting improvements. Creating business architecture models to reflect the organization's strategies and goals and creating and implementing business visions and goals. E More...

Key Account Management: Develop strong long-lasting relationships as the main point of contact. You are responsible for Key restaurant partners engagement and satisfaction. Growth: You are responsible for driving business growth of Accounts and improving on their commercial and opera More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Supports the strategic direction and implementation of marketing campaigns and promotions and deriving insights from analysis to build customer relationships and improve online/home delivery brands market position and impact. Assesses the impact of online/digital marketing for online More...

Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encoura More...

Responsibilities: Produce, edit, and coordinate dynamic content for core digital platforms, including all our brand's websites, and social media channels. Lead creative strategy aligned with business objectives, messaging, audiences, and priorities, implementing a robust creativ More...

Responsibilities: Fostering a professional working environment. Inspecting and repairing electrical and plumbing services. Managing janitorial duties. Ensuring adequate catering and vending services. Undertaking building and grounds maintenance. Ensuring facilities are always More...

Own topics such as captain economic, performance monitoring and reporting processes at Careem and be a single point of contact for financial and operational performance reporting to both internal and external stakeholders Support Head of Operations within the Central Ops org in Stra More...

Coordinate with hiring managers to identify staffing needs Determine selection criteria Source potential candidates through online channels (e.g. social platforms and professional networks) Plan interview and selection procedures, including screening calls, assessments and in-per More...