Assistance Cases Jobs in Dubai

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote serv More...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat More...

Responsibilities: To ensure that all senior management are aware of all the elements the Balanced Scorecard (BSC) through the delivery of effective training and coaching prior to the annual objective setting and budget planning cycles. To assist the senior management with the devel More...

Key responsibilities: Focus on Oracle Fusion Operations & EBS specifically on Finance modules GL,AR,AP,CM,FA,Intercompany Understand Oracle Fusion Finance enough to support common efforts E2E Implementation and usage of TCM (True Cloud Methodology) and AIM (Application Implementa More...

Responsibilities: Perform software troubleshooting and develop reusable components and solutions. Create test cases by using various frameworks. Co-operation with other development team members manage java script manage it work

Responsibilities: Conduct legal research on cases and gather pertinent legal information. Interpret laws, rulings and regulations in legal documents. Compile, proofread and edit drafts of contracts, leases, licenses, policies and other legal documents. Monitor, study and develop More...

Responsibilities: Conducting extensive and confidential investigations of suspected fraud allegations. Interviewing individuals who may have information on particular fraud allegations. Running background checks, employee investigations, and asset searches on suspected perpetrato More...

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. More...

Responsibilities: Formulating business presentations, generating sales pitch decks, contribute towards development of content for Strategic Account customers. Responsible for reviewing and evaluating the trade data accuracy and liaising IT to address inconsistencies and continued im More...

Responsibilities: Provide support and assistance to Sale Engineer / fellow team members assigned in order to meet the target and company goal assigned by the management. Follow up on quotation and order status, includes interacting with the client and other department as needed to More...

Responsibilities: Typing and executing a high caseload of applications. A typical caseload would be 45 of mixed application types from new, renewal, cancelation and amendment of work permit and residency visas; each filing includes sub-applications related to work permit, entry permi More...

Previous experience in similar land-based or seagoing position. Communication and interpersonal skills to interact with passengers and other employees in an appropriate way to ensure the best quality service. Team work skills and the ability to collaborate with other members of th More...

Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis Check rooms and common areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, ti More...

)Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. 4)Monitor automated systems for placing collect calls and intervene for a callers needing assistance. 5)Observe signal lights on switchboards, a More...

Responsibilities: Effective Implementation of Permit to Work system on the project. Participate in accident investigation, root cause analysis and provide assistance in preparing reports. Conduct Safety as planned, timely and accurately. Monitor gas inspections are conducted as req More...

Responsibilities: Develop detailed completion program with manpower loading. Implements the day-to-day operations assigned for the Mechanical Section to ensure compliance with the established standards and procedures Spend time in workplaces, monitor the job progress and ensure the More...

Responsibilities: Receive queries via phone in English and Arabic, email or chat and log contacts into the shared service case management system Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate where thes More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...