وظائف Unusual Occurrences في دبي

The RoleUnder the direct guidance of the Front Desk Manager the Guest Relations Agent is responsible for delivering a warm personalized and professional service to all guests throughout their stay. A key part of this role includes engaging with guests during breakfast lunch and dinner in the hotels...

Job Description:Project Description:We are looking for a skilled and proactive Incident & Problem Management Specialist to lead and coordinate the response to critical IT incidents and to drive root cause analysis and resolution of recurring problems. This role ensures minimal disruption to business...

The RoleUnder the guidance and supervision of the Concierge and / or the Concierge Supervisor and within the limits of the established Accor policies and OSM (Operational Standards Manual) his/her responsibilities are to provide efficient personalized courteous and punctual service and to practice u...

The RoleTo take time and get to know the guests and to be committed to service excellence.To show presence in the Hotel Lobby and provide service that is sincere warm and enthusiastic ensuring the guests satisfaction.Work closely with Front Office Housekeeping and Food and Beverage regarding guest n...

DescriptionJOB SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record and pro...

Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Mis-en-place ready for VIP arrival (Reg.-cards room keys welcome drink)Register and process check in/out for all VIPs guests efficiently and professionally.Escort VIP gussets to their rooms.Upda...

Key Deliverables and ResponsibilitiesPlanning & Organizing:Plan cleaning schedule according to the Room Status Sheet allocation.Ensure Housekeeping trolley is stocked daily in a neat and organised manner.Maintain strong knowledge of the local area to ensure you are equipped to answer guest enquiries...

Ensure the prompt and efficient handling off all guest luggage on arrival during stay departure and the luggage store as well as ensure safety and security of guest luggage.Assure that every luggage is covered with a baggage claim tag.Parking of guests and visitors vehicles in the designated hotel p...

Consistently offer professional friendly and engaging serviceGreet all guests as they enter and exit the hotel while ensuring service standards are followedEngage in conversation with first time visitors showing them the lobby and offering directions as requiredAssist guests regarding hotel faciliti...

Job DescriptionHave a thorough understanding and knowledge of Rooms related service and product.Ensure that the Place of Work and surrounding area is kept clean and organized at all times.Monitor operating supplies and reduce spoilage breakage and wastage.Keep all keys signed out in a secure manner...