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Accountable for maximizing revenue by converting reservation enquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service To answer all incoming reservation enquiries by telephone fax or email in a timely manner to the agreed departmental standard...

Key Responsibilities:Represent the Sofitel brand in the hotel lobby providing a warm consistent and genuine welcome to all guests and visitors.Act as a storyteller sharing unique elements of the Sofitel experience and offering cultural and historical insights about the destination.Maintain smooth da...

DescriptionStart Your Journey With UsFrom the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merg...

The RoleUnder the guidance and supervision of the Front Desk Manager and / or the Night Manager and within the limits of the established Accor & OSM (Operational Standards Manual) his/her responsibilities are to provide efficient personalized courteous and punctual service and to practice up-selling...

Job Title - Head of Customer Services (Fin Tech) About the Role We are seeking an experienced and customer-focused leader to head the Customer Service division for a fast-growing FinTech organisation. The Head of Customer Service will be responsible for developing and executing customer experience s...

We are seeking a Reservation Agent to join our team in Dubai United Arab Emirates. The successful candidate will serve as the primary point of contact for guests ensuring a professional experience from the initial reservation process.Deliver professional and efficient customer service to all guestsM...

Reservation Management: Handle guest reservations through various channels including phone email and online platforms ensuring accuracy and adherence to policies.Communication Hub: Serve as a central point of contact for guest inquiries providing information on room availability rates and hotel serv...

DescriptionApt Resources is excited to announce an opening for an Assistant Facilities Manager to join the team at a prestigious private company in this role you will provide crucial support to the Facilities Manager in overseeing the daily operations and maintenance of the company. You will ensure...

Reservations OfficerYou are the beginning of an exceptional guest experience. As a Reservations Officer you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing: Consistently offer exceptional friendly and engaging serviceEnsure th...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

The RoleTo supervise & manage Reservations operations and coordinates its activities with the other departments.To ensure a continuously high quality of reservations delivery to the clients and to manage and motivate the reservation team.To record and process all reservation inquiries made by phone...

We are seeking a Reservation Agent to join our team Novotel & Ibis Gate Hotels Abu Dhabi The candidate will serve as the primary point of contact for guests ensuring a professional experience from the initial reservation process.Deliver professional and efficient customer service to all guestsManage...

Oversee and manage the daytoday operations of the hotels reservations department ensuring smooth and efficient processes.Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls minimizing loss of calls and ensuring a high level of conversion int...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

We are seeking a dynamic and customer-focused Assistant Reservation Manager to join our team in Dubai United Arab Emirates. As an integral part of our hospitality organization you will play a crucial role in ensuring smooth reservation operations and delivering exceptional guest experiences.Assist i...

What are we looking forA Uniform Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skillsAbil...

Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.Planning and using efficient organizational skills to run the daily op...

Handle all incoming and outgoing room reservation requests via phone email and online channels ensuring adherence to hotel standards and procedures.Provide exceptional communication and sales skills to enhance the hotels image offering guests an outstanding experience that promotes loyalty and incre...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of working at the prope...

To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures.To attract guests and to enhance their loyalty providing a distinctive service Talent & Culture tough communication and sales skills in order to improve the hotels image and to increase...