Planet

Key Responsibilities Be the point of contact and welcome and greet our international shoppers at the refund/validation point. Process the validation of the customer tax refunds via our onsite solution. Assist the customer with any questions they have in relation to their tax r المزيد...

Key Responsibilities Strive for first contact resolution when dealing with all shoppers, merchants on a day-to-day basis in location Provide related reporting on an on-going and ad hoc basis, if required. Take ownership of merchant issues queries and bring them to a reso To be المزيد...

Impact You’ll Own: Manage day-to-day closing and reporting activities for Legal entities in EMEA & APAC to ensure that the entities’ books are maintained in accordance with U.S. GAAP and SOX compliance. Responsible for preparation of Statutory Financial Statements, V المزيد...

Provide technical support to Planet customers, partners, and field teams via email, phone, chat, or in person (as necessary) Meet/exceed key performance indicators to drive quality and overall customer experience Build strong relationships with partner teams including engineering, المزيد...