Wallet Product and Operations Manager UAE
ملخص الوظيفة
- Wallet Management:
- Oversee daily operations of exchange wallets including deposits withdrawals.
- Monitor blockchain transactions to ensure timely processing and resolve delays or failures.
- Maintain operational uptime of exchange wallets.
- Coordinate and complete network upgrades token events and testing with no issues.
- Risk Mitigation & Compliance:
- Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
- Continuously review existing risk and controls to prevent potential future impact to the firm or users.
- Process Optimization:
- Review internal processes and simplify or automate processes to enhance efficiency and users experience.
- Analyze competitor product and industry trends to identify potential product/process enhancements.
- Cross-Functional & External Collaboration:
- Work with Customer Support to resolve wallet-related user inquiries.
- Partner with Stakeholders across various departments to solve customer pain-points and enhance our productCommunicate and collaborate with regulators auditors and external parties for licensing and other certifications as required.
- 5 years in crypto wallet operations blockchain infrastructure or a related role.
- Familiarity with various blockchain technologies notwithstanding EVM Polkadot Cosmos etc.
- Familiarity with on-chain analysis tools DeFi protocols and new projects.
- Familiarity with wallet infrastructure such as nodes signing services and wallet custody models (Hardware wallet MPC HSM KSM Embedded Custody).
- Excellent problem-solving and communication skills.
- Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis.
- Ability to thrive in a fast-paced 24/7 crypto environment passionate and self starter.
- Experience in Tradfi - Custody experience is a plus.
Required Experience:
Manager
المهارات المطلوبة
- Time Management
- تحليلات البيانات
- تحليلي
- أجايل
- جمع المتطلبات
- التفكير الاستراتيجي
- فيزيو
- الاتصالات
- حل المشاكل
- أبحاث السوق
- UML
- Cross Functional Teams
عن الشركة
Binance is a blockchain ecosystem comprised of Exchange, Labs, Launchpad, Info, Academy, Trust Wallet, and Blockchain Charity Foundation (BCF). Binance Exchange is one of the fastest and most popular cryptocurrency exchange platforms in the world, capable of processing over 1.4 millio ... اعرض المزيد