Valve & Electric Actuator Field Technician

Role Summary:
The Field Service Technician installs commissions monitors troubleshoots and repairs Flowserves pumps seals and other equipment across industries such as oil and gas chemical nuclear coal and wastewater industries depending on the customer engagement.
In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers and provides recommendations for repairs upgrades and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.
Our Field Service Technician team is the face of Flowserve and we count on them to deliver a world-class service to our customers creating a lasting competitive advantage for our products and services.

Responsibilities & Requirements:
- Make direct in-person service calls in response to customer requests.
- Assess mechanical problems and take actions to resolve promptly.
- Work side-by-side with our customers personnel and lead work crews as required.
- Oversee the full cycle of repair: disassembly cleaning inspection repair and assembly.
- Ensure that equipment is installed successfully and on schedule.
- Check equipment prior to start-up and assess start-up performance.
- Monitor the maintenance and performance of Flowserve equipment.
- Train customers in the proper procedures for operating and maintaining Flowserve products.
- Collaborate effectively with the supporting organizations of Flowserve including the repair centers customer service and sales engineering.
- Maintain and submit organized accurate records including daily reports jobs quoted jobs performed and time and materials charged.
- Knowledgeable about the industrial applications and operations of pumps valves seals actuators and mechanical equipment.
- Experience with installing mechanical equipment.
- Experience with repairing pump equipment installing mechanical seals changing seal faces/gaskets/O rings.
- Proven ability to correctly read and interpret blueprints engineering drawings and schematics
- Must be a self-starter with good follow-through capable of working independently with little supervision.
- Capable in Outlook Word and Excel
- An active drivers license with a good driving record is essential to the role.
- Able to travel including globally for extended periods of time
- Able to work overtime as required to minimize impact to customers
- Physical activity is required including frequent lifting up to 50 pounds / 25kg ascending/descending ladders and staircases and climbing and reaching in under and around large equipment often outside year-round.
- Excellent communication skills
- Good organizational skills
- Communicate by word and actions Flowserves values for ethics safety and quality
- Other duties as assigned.

Preferred Experience / Skills:
- Professional certifications in this field.
- Ability to work collaboratively with unfamiliar teams.
- HS Diploma / GED and 3-5 years relevant experience