أدخل المسمى الوظيفي أو الكلمة الرئيسية

Support Officer Telesales (outsource role)

ADIB Group


موقع الوظيفة:

دبي - الإمارات

الراتب شهرياً: لم يتم تقديمه من قبل صاحب العمل
تم النشر: 1 اكتوبر 2026 (نُشرت قبل 19 ساعة)
آخر موعد للتقديم: 29 ديسمبر 2026
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Description

Role : Support Officer Telesales Unit
Location : Jafza / Dubai

Role Purpose:

Ensuring backend support to Telesales Unit.

Key Accountabilities of the role

Cross verification of the products sold by agents.
Ensuring quality is maintained by periodic call monitoring.
Providing feedback to ensure the agents maintain quality while interacting with clients.
Deliver right levels of quality check skills and support the team.
Participate in regular review and development of quality control.
Ensure compliance with bank policies and procedures.
Specialist Skills / Technical Knowledge Required for this role:
Subject Matter Expert
Good problem solving skills
Excellent communication skills
Attentive in analyzing errors and reporting it



Required Experience:

Unclear Seniority


عن الشركة

Welcome to Abu Dhabi Islamic Bank. Our bank offers many of the world's leading financial and banking services. Learn more about us through our website.

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