Senior Research Manager

Function: Senior Research Manager and client servicing

Department: Data Services MENA

Location: Dubai UAE

Working Arrangement Type: Full-time Permanent Hybrid (Minimum 3 days in office subject to review)

Line Manager: Director Data Services

Heres a summary of the role:

Ever wanted to be the person your biggest clients call first not the analyst they email later This role is built for someone who wants to own that relationship.

Were looking for a Senior Research Manager to own some of our most complex and high-value client relationships across the region. Youll lead quantitative research end-to-end but the real value youll bring is what happens next spotting the next opportunity expanding what clients get from working with us and presenting findings as a compelling story rather than a read-through of the data. Youll also help set the standard for the team around you: championing AI-enabled ways of working and mentoring more junior colleagues on both the craft and the client-facing side of the job.

Heres a breakdown of what youll do (not all of it just the important stuff):

• Own and grow some of our most complex or high-value client relationships across the region.
• Turn data into a story senior stakeholders remember and act on not a slide-by-slide read-out.
• Actively expand what clients get from working with us spotting the next opportunity in every account.
• Champion AI and automation across the teams ways of working not just your own.
• Mentor and develop junior researchers and help shape how the team works day to day.
• Lead complex or sensitive client enquiries end-to-end from Proposal through to delivery including include questionnaire development coordinating translations testing survey links survey setup monitoring fieldwork (both online and offline) data processing and reporting and next opportunity suggestion

These are the essentials youll need to get an interview:

• 7-8 years quantitative market research experience including sustained client management and team leadership.
• Proficiency in managing face-to-face and online data collection processes specific to quantitative research.
• Experience with statistical analysis or data weighting.
• A track record of growing accounts not just delivering projects; you think commercially by instinct.
• Confidence leading a room; you tell a story with data; you dont just read out a chart.
• Genuine curiosity about AI tools and comfortable championing them with others.
• Strong analytical organisational and problem-solving skills.
• Strong ability to work on multiple projects at different stages simultaneously whilst meeting deadlines and being the day-to-day point of contact for your clients
• Fluent in English and Arabic.
• Comfortable working across different cultural contexts within the MENA region.
  

It would be great if you had these too but well support you if you dont:

• Commercial acumen with an understanding of how upselling and growing accounts leads to regional commercial success
• Hands-on experience using AI or automation tools in a research or analytics context.
• Experience of mentoring junior team members.
  

Heres a bit about us:

YouGov is a global online research company offering insight into what the world thinks.

We speak daily to our panel of over 24 million registered members to understand opinion and behaviours around the world. We have a strong reputation as a source of accurate data and were trusted by the worlds biggest brands to get it right making us the most quoted market research source in the world.

What Can You Expect When You Become A YouGover

Why join YouGov

Join our global team to help us achieve our social mission: to make millions of peoples opinions heard for the benefit of our local national and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research our biggest asset is our people. If our research is to be truly representative of what the world thinks we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast fearless and innovative. We work diligently to get it right. We are guided by accuracy ethics and proven methodologies. We respect and trust each other bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical financial and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer qualified applicants will receive consideration for employment without regard to race colour religion sex (including pregnancy gender identity or expression and sexual orientation) parental status national origin marital status age disability genetic information HIV status political affiliation socioeconomic background veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications merit and business need.

Why join YouGov
Join our global team to help us achieve our social mission: to make millions of peoples opinions heard for the benefit of our local national and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research our biggest asset is our people. If our research is to be truly representative of what the world thinks we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov
We are driven by a set of shared values. We are fast fearless and innovative. We work diligently to get it right. We are guided by accuracy ethics and proven methodologies. We respect and trust each other bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical financial and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace so they can bring their full selves to work.

Equal Opportunity Employer
As an Equal Opportunity Employer qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy gender identity or expression and sexual orientation) parental status national origin marital status age disability genetic information HIV status political affiliation socioeconomic background veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications merit and business need.

Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov please read our privacy notice at Experience:

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