Senior PMO Manager

The Senior PMO Manager is responsible for overseeing the implementation and ongoing management of the Project Management Office (PMO) framework across the organization. This role plays a critical part in enhancing the consistency predictability and efficiency of project delivery by introducing and maintaining best practices governance and performance standards.

Acting as a key driver of project excellence the Senior PMO Manager ensures that all project-related information including deliverables risks and issues is effectively captured communicated and addressed. The role requires close collaboration with project leaders technical teams and cross-functional stakeholders to streamline execution and align delivery with strategic business objectives.

A highly customer-focused and leadership-oriented position the Senior PMO Manager is also responsible for managing the day-to-day operations of the PMO ensuring smooth interfacing between departments and maintaining alignment with client expectations. This position holds end-to-end accountability for planning coordinating and delivering projects on time within budget and according to defined scope while consistently meeting business requirements and quality standards.

Duties & Responsibilities :

PMO Strategy & Setup

• Establish and implement standardized PMO frameworks tools templates and methodologies across all CNS projects.
• Define measure and monitor PMO objectives in alignment with CNSs broader strategic goals and business priorities.
• Foster a high-performance delivery culture rooted in consistency transparency agility and operational efficiency.

Project Governance & Execution

• Oversee end-to-end delivery of all CNS projects and programs ensuring alignment to scope schedule budget and quality standards.
• Conduct regular project reviews to assess status risks dependencies and corrective actions.
• Monitor adherence to internal delivery standards client SLAs and governance protocols ensuring stakeholder accountability.

Talent & Capability Development

• Build and maintain a strong PMO team by driving skills development training programs mentoring initiatives and formal certifications.
• Conduct capacity planning and performance evaluations to align PMO resources with current and future business demands.

Stakeholder Engagement

• Act as a central escalation point for high-risk project issues and governance challenges ensuring timely resolution.
• Collaborate with internal business units to align project priorities streamline dependencies and eliminate delivery roadblocks.
• Provide regular updates to senior leadership and external clients on program health project portfolio performance and strategic outcomes.

Delivery Excellence

• Lead continuous improvement initiatives to optimize PMO operations through KPIs feedback loops and benchmarking.
• Support project teams with advanced guidance on estimation scope definition change management and conflict resolution.
• Step in as needed to support high-priority internal or client-facing projects to ensure delivery continuity and stakeholder satisfaction.

Qualifications :

Education:

• Bachelors degree or higher in a relevant field.

• PMP (Project Management Professional) certification is mandatory.

• Additional professional certifications (preferred for hybrid environments):

• Agile/Scrum certifications (e.g. CSM SAFe).

Experience:

• 810 years of experience in project and program management.
• 35 years in a PMO leadership role managing teams and large project portfolios.
• Proven track record of delivering successful projects in complex cross-functional environments.

Skills & Competencies:

• Strategic thinking with the ability to align PMO initiatives to business goals.

• Expertise in various project management methodologies (Agile Waterfall Hybrid).

• Strong leadership and people management capabilities.

• Excellent stakeholder management and influencing skills.

• Analytical and problem-solving abilities.

• Process-driven mindset with a focus on quality and consistency in delivery.

• Effective communication and executive-level reporting skills.

• Proficiency in project management tools (e.g. MS Project JIRA Smartsheet).

• Ability to lead change management and continuous improvement initiatives.

• Customer-focused approach with a strong commitment to service excellence.

Additional Information :

Emiratis are Encouraged to apply

Compliance with policies and procedures based on the ISO standards adopted by CNS.

Remote Work :

No

Employment Type :

Full-time