Rooms Intern
ملخص الوظيفة
- Assist the Front Office team with daily operational activities.
- Welcome and assist guests in a professional and friendly manner.
- Support check-in and check-out procedures under supervision.
- Assist with guest inquiries requests and general hotel information.
- Learn hotel reservation procedures and room allocation processes.
- Assist the Housekeeping team in maintaining cleanliness and presentation standards.
- Learn room inspection procedures and hotel cleanliness standards.
- Support coordination between Housekeeping and Front Office regarding room status.
- Assist with monitoring room amenities linen and guest supplies.
- Support the team in delivering excellent guest experiences.
- Assist in identifying and responding to guest needs under supervision.
- Learn the importance of guest satisfaction service recovery and professional communication.
- Participate in departmental briefings and operational training sessions.
Qualifications :
- Currently pursuing or recently completed a diploma or bachelors degree in Hospitality Management Hotel Management Tourism or a related field.
- Strong verbal and written communication skills in English.
- Genuine interest in hotel operations and guest services.
- Positive attitude and willingness to learn.
- Good interpersonal organizational and teamwork skills.
- Professional appearance and adherence to grooming standards.
- Ability to work in a fast-paced environment.
- Flexible to work shifts weekends and public holidays as required.
- Basic computer skills and familiarity with Microsoft Office applications.
- Previous hotel experience is an advantage but not mandatory.
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد