Restaurant Manager

Urgent Requirement; Send your CV to

**Title:** Restaurant Manager

**Department**: FOH

**Position reports to:** CEO

**Position brief:**

The Restaurant Manager will be responsible for overseeing the overall operations of the restaurant ensuring excellent customer service efficient team management and smooth day-to-day functioning. The role requires a hands-on leader who can manage both front-of-house and back-of-house operations while maintaining high standards in food quality hygiene and guest satisfaction. Experience in handling multi-cuisine concepts especially American and Afghani cuisine is an advantage.

Ultimately you will help minimize operating costs boost our employee retention and deliver a positive dining experience for our guests

**Job responsibilities include:**

* Oversee daily restaurant operations
* Manage staff duty schedules and performance
* Ensure excellent customer service and guest satisfaction
* Monitor food quality and presentation standards
* Control costs inventory and wastage
* Ensure compliance with hygiene and safety regulations
* Coordinate with kitchen and senior management
* Provide training to staff and assess performance on and ongoing basis
* Manage the restaurant to meet or exceed standards in food quality safety and cleanliness
* Oversee and actively deal with customer quires and complaints
* Ensuring that the restaurant adheres to pertinent health and safety regulations.
* Research new wholesale food suppliers and negotiate prices
* Calculate future needs in kitchenware and equipment and place orders as needed
* Manage and store vendors contracts and invoices
* Coordinate communication between front of the house and back of the house staff
* Keep detailed records of daily weekly and monthly costs and revenues
* Arrange for new employees proper onboarding (scheduling trainings and ordering uniforms)
* Gather guests feedback and recommend improvements to our menus
* Handling monthly and bi-monthly inventories
* Contributes to team effort by accomplishing related results as needed

**Requirements:**

* Strong demonstrated ability to multitask.
* Ability to spot and resolve problems efficiently.
* Exceptional communication skills (written verbal and interpersonal).
* Possess a positive service-oriented attitude with excellent follow through on issues.
* Excellent customer service skills
* Working knowledge of various computer software programs (MS Office restaurant management software POS).
* Capable of delegating multiple tasks.
* Communication and leadership skills.
* Ability to work in a fast-paced environment
* Previous experience as a Restaurant Manager in the UAE is mandatory.
* Proven experience in increasing restaurant sales and achieving revenue targets.
* Strong knowledge of restaurant operations sales strategies and cost control.
* Excellent leadership communication and customer service skills.
* Strong business sense with the ability to improve restaurant profitability.
* Good knowledge of inventory management and POS systems.
* Ability to work under pressure and manage multiple responsibilities.
* Candidates with their own valid UAE visa are preferred.
* Immediate joiners will be an advantage.

**Required Education and Experience**

* Previous supervisory experience preferably within a restaurant
* Bachelors degree in Hospitality or related certificate

Work Location: In person