Reservation Agent

Location: Dubai UAE
Industry: Travel
Job Type: Full-Time
Salary: AED 6500 AED 7500 per month

IIQAF Group is seeking a professional and detail-oriented Reservation Agent to manage bookings reservations and client inquiries for our travel and tourism operations in Dubai. The ideal candidate will provide exceptional customer service while efficiently handling flight tickets hotel bookings tour packages and travel itineraries.

This role is ideal for candidates looking for Reservation Agent jobs in Dubai Travel Consultant UAE Ticketing and Booking Agent or Tourism Reservation roles.

• Handle flight hotel and tour package reservations accurately
• Assist clients with booking changes cancellations and refunds
• Provide expert guidance on travel packages visa requirements and destinations
• Maintain accurate reservation records and documentation
• Use GDS systems (Amadeus Sabre Galileo) for ticketing and reservations
• Respond to customer inquiries via phone email and chat professionally
• Achieve monthly reservation and sales targets
• Ensure compliance with travel agency policies and UAE tourism regulations

• Proven experience as a Reservation Agent Travel Consultant or Ticketing Agent
• Knowledge of GDS systems (Amadeus Sabre Galileo)
• Strong communication and customer service skills
• Attention to detail and ability to multitask in a fast-paced travel environment
• Sales-oriented mindset with ability to upsell travel services
• Familiarity with UAE travel regulations visa processes and tourism guidelines

• Experience working in travel agencies or tourism companies in Dubai
• IATA or similar certification (advantage)
• Multilingual skills (Arabic/English)

• Competitive salary: AED 6500 AED 7500 per month
• Opportunity to work with a reputable travel and tourism company
• Career growth in reservations travel consultancy and ticketing
• Supportive team and professional work environment