Program Delivery Manager Technology, Engineering, and Operations

Location:Dubai United Arab Emirates
Department:Technology Engineering and Operations
Reports To: Solutions Director / Programme Delivery Lead

Employment Type: Full-Time 12-Month Contract
Experience Level:Senior (15 years)

Role Summary:

We are seeking a high-calibre IT Infrastructure Program Delivery Manager to lead and oversee the successful delivery of a large-scale complex infrastructure program. This role demands strategic leadership deep technical expertise and a proven track record in managing multi-million-dollar programs involving cloud-native and hybrid infrastructure solutions.

Key Responsibilities:

• Program Leadership: Lead end-to-end delivery of a major IT infrastructure program ensuring alignment with business goals timelines budgets and quality standards.

• Stakeholder Management: Engage and influence senior stakeholders across business units vendors and technology teams to ensure program success.

• Governance & Reporting: Establish and maintain robust program governance structures including steering committees risk management frameworks executive reporting and ensuring compliance with enterprise standards and regulatory requirements.

• Team Management: Lead cross-functional teams (internal and external) ensuring alignment across engineering operations and delivery partners.

• Budget & Resource Management: Own program budgets forecasts and resource planning ensuring optimal allocation and cost control.

• Risk & Issue Management: Proactively identify assess and mitigate risks and issues that could impact program delivery.

• Change Management: Drive organizational change associated with infrastructure transformation including communication training and adoption strategies.

Experience and Skills:

• Minimum 15 years of experience in IT program delivery with at least 10 years focused on infrastructure programs.

• Proven success delivering multi-million-dollar enterprise-scale programs (e.g. cloud migrations Oracle platforms network upgrades).

• Deep technical knowledge across multiple domains including Cloud platforms (Azure AWS Oracle) networking storage virtualization security and DevOps.

• Strong command of delivery methodologies: MSP PRINCE2 PMI Agile (SAFe) and hybrid models.

• Experience with tools such as JIRA Confluence ServiceNow Tableau and Microsoft Project.

• Exceptional leadership communication and stakeholder engagement skills.

• Bachelors degree in Computer Science Engineering or related field (Masters preferred).

• Relevant certifications (e.g. PMP ITIL Agile TOGAF) are highly desirable.

• Strategic thinker with a hands-on approach to problem-solving.

• Ability to operate in high-pressure environments and manage competing priorities.

• Experience working in regulated industries (e.g. healthcare finance government).

• Familiarity with global delivery models and managing distributed global teams.

What We Offer:

• Competitive salary and performance-based incentives

• Flexible working arrangements

• Global exposure and leadership opportunities

• Professional development and certification support

• Opportunity to lead transformative programs in a dynamic enterprise environment