Patient Coordinator
ملخص الوظيفة
A premium aesthetic and beauty clinic in Dubai offering a range of advanced aesthetic skincare and wellness treatments. The clinic is committed to providing personalized care high-quality services and an exceptional patient experience in a professional and welcoming environment.
We are looking for an experienced and professional Patient Coordinator to join our clients aesthetic clinic in Dubai. The ideal candidate will have strong experience in patient coordination excellent communication skills and the ability to provide a seamless experience for patients throughout their journey with the clinic.
- Manage the complete patient journey from initial inquiries and appointment scheduling to treatment follow-ups.
- Welcome patients and provide professional attentive and personalized assistance throughout their clinic experience.
- Coordinate appointments and treatment schedules with doctors nurses therapists and other clinic staff.
- Handle patient inquiries through phone calls WhatsApp social media and in-person communication.
- Explain available treatments packages appointments and clinic services clearly and professionally.
- Maintain accurate patient information appointment records and follow-up schedules.
- Build strong relationships with patients and support patient satisfaction retention and overall service quality.
Requirements
- Female candidates below 40 years old preferred.
- Minimum 5 years of experience in clinic patient coordination or a similar patient-facing role.
- Fluency in Arabic and English is required; Farsi is an advantage.
- Previous experience in an aesthetic dermatology cosmetic or premium healthcare clinic is highly preferred.
- Excellent communication interpersonal and patient-handling skills.
- Professional appearance with a strong customer-service and patient-focused approach.
- Strong organizational and multitasking skills in a fast-paced clinic environment.
- UAE clinic experience is highly preferred.
Benefits
Salary Benefits
Required Experience:
IC
عن الشركة
OnTime Healthcare is Dubai’s leading establishment in medical facility setup and consultancy. Recognizing quality medical care as a vital human right, OnTime Healthcare’s primary goal is to develop and enhance each facet of medical care; from establishing superior medical centers to i ... اعرض المزيد